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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,197 Reviews

1,197 Reviews of Scranton Chevrolet of Norwich - Service Center

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September 24, 2021

You seem to constantly find ways to overcharge customers. I told you that my passenger door wouldn't open and you charged me $69 to confirm what I told you! This is BS!!!! More

by wkingston51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammy Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2021

Service was fast and on time. I have been getting my service here since they bought the dealership, service always excellent and service employees always helpful and friendly. I will continue to use the More

by leehotwillys
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico Bozzini
September 02, 2021

You worked hard to fix our issue, but were unable to. Waiting for response from Chevy tech support. Thanks for trying to fix our problem More

by Dennis and Carrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico Bozzini
September 01, 2021

It is way Too expensive to fix a vechicle here and it took way too long to fix. service advisor said he was going call me on Friday and ended up calling me on Tuesday. I won’t be going back. More

by TGRAYBEAL11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Jean
August 31, 2021

Very easy to work with as far as getting into the shop and the video report is very helpful the employees are always happy and very pleasant More

by PETE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know the sales person that helped me when I picked up my truck from service. Service is closed on Saturday
August 28, 2021

Helpful personnel and quick service. Service advisor was accommodating and considerate of my needs. Technician was quick and efficient. overall a pleasant experience This is my 3rd visit and I'll be back. More

by rndrake2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennan new service advisor
August 28, 2021

They handled the recall on my company car in a quick and professional manner. I have always had top notch service from this local dealership. Will continue to use. More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Cecchetti, Rico Bozzini, Terry Jean, Michael Moody
August 28, 2021

Cool drive thru entryway into service area. Friendly staff. Cost estimate and time to complete work were very accurate. Video of technician's inspection of my vehicle was a nice surprise. More

by drichmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Burns
August 26, 2021

I call them make appointment no plm. Very fast. I drive down to chevyplaces. Very nice poeple work there and friendly. I am deaf. No trouble with them. I read read lip. No trouble. Thank you to all Goo More

by JONEBLUEEYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico Bozzini
August 25, 2021

Dealership had my automobile for a whole week and did nothing but a diagnosis check. $167 later, I walked in and removed my vehicle! (Drop it off 8:00 am on Monday for check engine light, I picked it up More

by RPHENK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry , Terry Jean
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