Scranton Chevrolet of Norwich - Service Center

I brought my vehicle in twice, sat in the lot for 4 days without being serviced. I understand you guys are busy, but don’t tell me to bring it in if you can’t handle it. without being serviced. I understand you guys are busy, but don’t tell me to bring it in if you can’t handle it. More

I like this dealership. I have bought 2 cars from them. Service has always been great but this last time when I picked up my vehicle the interior smelled disgusting and the I have bought 2 cars from them. Service has always been great but this last time when I picked up my vehicle the interior smelled disgusting and the steering wheel made my hands smell disgusting as well. I sheet the last few days airing it out and spraying febreeze on my seat which seems to be the culprit of the foul smell. My wife and kids even were disgusted when they got into my truck. More

Thank you Scranton Chevrolet for making my experience a good one. By not making me feel I am a burden to you. I really appreciate that. good one. By not making me feel I am a burden to you. I really appreciate that. More

Did service work exactly as requested. At Pick up car was ready and waiting and was quick and effortless At Pick up car was ready and waiting and was quick and effortless More

Great service dept. with a very good staff that is friendly and knowledgeable Keep up the good work Dick with a very good staff that is friendly and knowledgeable Keep up the good work Dick More

Brought the car in in need of a tire and was quickly fixed and back on the road. Thank you fixed and back on the road. Thank you More

Avoid this dealership at all costs. They had my new vehicle for 28 days. I paid for my rental vehicle, because they could not give me a vehicle that could tow a small trailer to replac They had my new vehicle for 28 days. I paid for my rental vehicle, because they could not give me a vehicle that could tow a small trailer to replace my truck. No big deal, Chevy reimburses $46 per day. Well I provided all of my documentation to them, have an email confirming everything was received, and here we are 8 months later, and this dealership continues to dodge my phone calls, and in person visits. It’s gotten to the point where I have to take them to small claims court, to get my $1,288.00. Unless they actually finally respond now to a negative review, after I’ve been more than patient. More

Excellent service - dropped off truck went for a walk 45 min later truck was done and ready to go min later truck was done and ready to go More

Service people were great and Camilla was extremely helpful!!! I’ll be back again! Thanks helpful!!! I’ll be back again! Thanks More

They made the process go very smoothly and in a timely manner. A thumbs up. manner. A thumbs up. More