Scranton Chevrolet of Norwich - Service Center

I like the people there so far. My girl Ailly very helpful and Tammy does a good job of explaining. I had to wait for parts on back order and was not happy this was the second time My girl Ailly very helpful and Tammy does a good job of explaining. I had to wait for parts on back order and was not happy this was the second time foe a repair. But I Do Understand This happens. I just moved from another dealership to Scranton. Because of the pickup and Drop off at Mohegan sun that’s what keeps me here. I don’t have to drop off on weekends and wait like old dealership. Also When I seen a text with video of what was wrong That Sealed the Deal. That was so Helpful I showed to others look at what they do. We Did Have one Problem My Car is Under warranty and could not authorize a payment online payment for part of bill. to releases car. I hope we work on that so I don’t have to come down on repairs under warranty. Keep Up The Good Work Peace DOC More

Very clean facility. Personnel were polite, professional and informative. Presented their service recommendations without high pressure sales pitch, just honest assessmen Personnel were polite, professional and informative. Presented their service recommendations without high pressure sales pitch, just honest assessment of the condition of the vehicle and services needed. More

Don’t know about the cars and don’t know about the CarPlay and bumper to bumper CarPlay and bumper to bumper More

I did an overnight drop off, Everything was great! I’ve been coming here for a while! Great service from Tammy and the rest of the staff. I’ve been coming here for a while! Great service from Tammy and the rest of the staff. More

Excellent experience from start to a quick finish! I’m extremely happy with the whole process, and the Car. I’m extremely happy with the whole process, and the Car. More

I’m always very satisfied with the service I receive at Scranton. All the employees are very helpful. Tammy in the service department is a real joy to talk with Scranton. All the employees are very helpful. Tammy in the service department is a real joy to talk with More

Very easy to work with. No pressure like other dealerships quick turn around and communication No pressure like other dealerships quick turn around and communication More

I have purchased several vehicles and had repair work done at Scranton formerly Don Mallon and every visit was exceptional,from sales to service 5*****,I just had a recall done their on my 24 Trax and Ta done at Scranton formerly Don Mallon and every visit was exceptional,from sales to service 5*****,I just had a recall done their on my 24 Trax and Tammy was great as usual she got me in and out in very quickly,well done. More

Top notch staff! Easy to work with and very knowledgeable-kind staff-entire process hassle free. Easy to work with and very knowledgeable-kind staff-entire process hassle free. More

Service department is great. Oil change & tire rotation completer in less than one hour. Beat my expectations! Oil change & tire rotation completer in less than one hour. Beat my expectations! More