Scranton Chevrolet of Norwich - Service Center

Great experience on time didn't take long at all. In and out in no time In and out in no time More

Always friendly and courteous. Have always had quality service work on my car. Very helpful if I need something. Have always had quality service work on my car. Very helpful if I need something. More

They have knowledgeable technicians on hand and pricing wasn’t bad. Looking forward to my next appointment. wasn’t bad. Looking forward to my next appointment. More

The service department took the time to diagnose the issue reported as front end noise. Which turned out to be abnormal tire wear. The best part was the video inspection that I was presented with th issue reported as front end noise. Which turned out to be abnormal tire wear. The best part was the video inspection that I was presented with that outlined the issue and provided a resolution. Great service More

Service is good but if it takes over a few hours to complete a loaner should be offered! complete a loaner should be offered! More

I wouldn't go back to this dealership if you gave me a . Million dollars Million dollars More

Horrible experience. I explained that I only had one key for the vehicle I had just purchased and would like another. I waited 3 weeks for the part to come in. I waited o I explained that I only had one key for the vehicle I had just purchased and would like another. I waited 3 weeks for the part to come in. I waited over an hour for it to be programmed. I paid $400, and thought it looked funny, there was no place to put a keychain . They then explained that they did not order a key, only a fob, and I would have to purchase that in addition. At no point had anyone ever explained this to me previously. The customer service was horrible for the fourth time, (three previous experiences trying to get them to fix a tire that kept going flat on the truck they had just sold me) and I will never ever go back. I also plan to tell everyone I know that this dealership is horrid. More