Scranton Chevrolet of Norwich - Service Center

This dealership is easy to do business with. I trust them to service my 2020 Silverado 2500HD and my 2022 Corvette Stingray. I trust them to service my 2020 Silverado 2500HD and my 2022 Corvette Stingray. More

No experience with the dealership. The service center could have done better. Grease prints in the interior of my truck after I detailed it. Got brakes looked at and now my parking bra The service center could have done better. Grease prints in the interior of my truck after I detailed it. Got brakes looked at and now my parking brake is really loose. Going to tighten myself. More

Both times I’ve had my buick serviced here have been fantastic. The waiting room is comfortable and the staff are very friendly and seem to truly care about the quality of the service they are offering. fantastic. The waiting room is comfortable and the staff are very friendly and seem to truly care about the quality of the service they are offering. More

I am always happy with my service, and the staff is always helpful and friendly! always helpful and friendly! More

I am very pleased with the diagnosis and repair work that scranton Chevy performed on my Silverado. I also like the way that I was contacted with the progress through text. Thanks Bob Johnson. scranton Chevy performed on my Silverado. I also like the way that I was contacted with the progress through text. Thanks Bob Johnson. More

I dropped off my car at 8:30am. I didn't get a call when it would be ready for pick up. I called them around 4pm to see if they were done with my car. They said they called my husba I didn't get a call when it would be ready for pick up. I called them around 4pm to see if they were done with my car. They said they called my husband to tell him the details of their findings. I then called my husband to see if they did call him and they didn't. They blatantly lied to me which I truly do NOT appreciate. I insisted that they send someone to pick me up since I had no car and no one to bring me to the dealership and I needed my car to take my children to school the next morning. They sent a mechanic out to get me and when I got to the service dept, everyone had left for the day. I was pretty livid because I had just talked to them and they told me they would be there to check my vehicle out. I had a sales guy help me get my car from the service dept. Their service dept is unorganized and no one seems to communicate well with the customers or each other for that matter. There are 2 or 3 people in the dept that are knowledgeable and efficient but everyone else, not so much. More

You diagnosed things wrong you tell me things are wrong with my vehicle then you say it needs this I tell you to fix them and then you say you told me to do it and had my oil changed never change my oil an with my vehicle then you say it needs this I tell you to fix them and then you say you told me to do it and had my oil changed never change my oil and charge me More

Great communication and timely resolution of my issue. Thanks to this competent and reliable team! Thanks to this competent and reliable team! More

Very efficient and friendly staff. Always take excellent care of my car and keep me informed of any issues. Always take excellent care of my car and keep me informed of any issues. More