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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,197 Reviews

1,197 Reviews of Scranton Chevrolet of Norwich - Service Center

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June 09, 2022

Excellent service complete ahead of schedule with knowledgeable and courteous staff. Recommend for future work. More

by mtjanus6969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Scranton Chevrolet of Norwich responded

Thanks for providing the 5 star feedback mtjanus6969! We are happy when you are happy and it sounds like we hit the mark., Thanks again and enjoy your summer! Team Scranton Service

June 09, 2022

Pleasant staff! Great service! Nice waiting room. Updates me with any problems, changes or costs that may occure. Always a pleasure to come in for service! More

by Marie0654
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Scranton Chevrolet of Norwich responded

Thank you for the kind words Marie!! We are happy when you are happy. Thank you for the opportunity to service your vehicle and we will see you next time! Enjoy the summer Team Scranton Service

June 06, 2022

Prompt service nice staff the wait was minimal and everything with the oil change was done correctly More

by austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2022

First time visiting in several years and was pleased with efficiency of the staff from ordering the necessary part, scheduling the appointment, and completion of the service. More

by DAVEANDHELENE
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2022

Great team, sales helping out service, keeping customers happy and we intend to continue getting our routine service done at Scranton Chevy. More

by AJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicco Brown
June 03, 2022

Staff was very helpful and courteous with checking in for service. I chose to just drop my vehicle off and they were very prompt in messaging me when it was ready to be picked up More

by bandmd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2022

Well they had my new truck for two months scratched it trying to fix it wouldn’t tell me what was wrong with my truck I couldn’t go to it they put the motor parts on my seats also damaged my liner in my t More

by CAMANDSONSLLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammy Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jurvis LaSalle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collazo-Lasanta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was a sweet person in service not sure her name but she signed the loaner to me what a great employee the one next to her totally unprofessional , Michael Soto-Valentin, Michael Cassel, Ahmad Feaster, Brennan Doehring
Jul 02, 2022 -

Scranton Chevrolet of Norwich responded

camandsonsllc, we appreciate the feedback. It is difficult at this time to procure certain parts and we share your frustration. At this point we are glad that yours issues have been addressed and you have your truck. Enjoy your summer Team Scranton Service

June 02, 2022

All way friendly, professional and do their best to have jobs completed in a timely fashion More

by JJENN54601
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2022

I made an appointment. Dropped off car the night before and it was completed the next day. I received a text that the car was done with the proper amount that was estimated More

by Traylorj1449
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2022

Efficient, quality service. Great feature with the video recap from the mechanic. Transparent with service recommendations and needs. More

by terryjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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