Back

Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,159 Reviews

1,159 Reviews of Scranton Chevrolet of Norwich - Service Center

Sort by
June 23, 2022

Worst service ever! !! I will never go back there again for service. Very incompetent staff!! More

by Pumpkinseed1.gs
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lauren McGloin
Jul 02, 2022 -

Scranton Chevrolet of Norwich responded

We are sorry that we could not meet your expectations Pumpkinseed. We wish you nothing but the best moving forward. Team Scranton Service

June 23, 2022

This place has good, quick service. The staff are friendly and helpful. I like this Dealership. More

by Chevy in Waterford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2022

They do a very good job on repairs and they're very mindful of their customers time if they're waiting and try to make you as comfortable as possible. More

by MPASS1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
June 22, 2022

From Appointment to quick service…. Out within 1hr…. This retired teacher grades Scranton Chevrolet ….A+…..Thank you Lauren and Kyle More

by MANCUSO11
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Harrell, Lauren McGloin
June 21, 2022

Lauren worked very hard to contact the warranty company and had gotten the part covered under warranty. She continued to keep me up to date on the progress. More

by bartholomay.roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
June 20, 2022

They did an emergency tire replacement while I handled business in the area. Things couldn’t have gone any smoother. Everyone I spoke with on your team was very helpful. More

by rharbison
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2022

I have always been treated with respect and been very impressed with the service. The personnel have listened to what needs to be done for service to the car and they have let me know if I should wait o More

by Bendog
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jurvis LaSalle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren, McGloin
June 18, 2022

I thought my service advisor was very nice. Very welcoming. I think the service was an overall quick and smooth process. Great dealership More

by bradwatson49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2022

Very nice place to go very pleasant people to work with gave me a real good price on my Simoniz Went to the other screens in Vernon and they were very rude they said they could not touch the price that yo More

by Kriendeau867
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2022

Reception was good and polite Who ever did the actual service left greasy hand prints all over my doors, hood, and dash board. Stripped out screws and never checked there work had to return to have there More

by MARDYLEMKE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad
Jun 14, 2022 -

Scranton Chevrolet of Norwich responded

Thank you mardylemke for providing your feedback and we apologize for the less than desired condition of the truck when it was returned to you. I am understanding that the issue has been resolved and we will use this example to make our team stronger in the future. Thank you again for your patience. Team Scranton Service

...
48
...