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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,159 Reviews

1,159 Reviews of Scranton Chevrolet of Norwich - Service Center

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August 07, 2022

Our service experience was exceptional! I was visiting for a routine oil change, but had an issue with my marker lights. They were able to take care of that issue the very next morning. More

by shan6teacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
August 04, 2022

The dealership was excellent they fit us in on time no waiting appointment was prompt and they took care of several issues with ease. Definitely will be returning. More

by JWEISS2134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
Aug 06, 2022 -

Scranton Chevrolet of Norwich responded

Thank you for choosing Scranton Chevrolet JWEISS! We are glad your experience was the one oyu deserve. See you next time! Team Scranton Service

August 03, 2022

Friendly staff, very helpful, easy scheduling of service, good price. Excellent customer service and mechanic service. More

by Matt2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
Aug 06, 2022 -

Scranton Chevrolet of Norwich responded

We appreciate your business and review Matt! Thanks again for choosing Scranton Chevy.and for letting everyone know. See you next time! Team Scranton Service

August 03, 2022

Good Service and takes care very good they very smart person I think they perfect More

by Chuyen pham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jurvis LaSalle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collazo-Lasanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cassel, Lauren McGloin, Andrew Macierowski
Aug 06, 2022 -

Scranton Chevrolet of Norwich responded

We appreciate the confidence Chuyen! Thanks for letting us provide you the service experience you deserve. See you next time! Team Scranton Service

August 01, 2022

I had my Buick enclave towed there when I got it back it was worse than I dropped it off they also returned my truck with my steering column still off.. when I spoke to the service mgr I felt like I was tal More

by Howard haughton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Schukei
1.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Scranton Chevrolet of Norwich responded

Howard, we certainly apologize if the work performed was not up to par. All customers should expect a complete job. I do understand that it was discussed and although we cannot go back and change the situation we hope to provide you a better experience in the future. Team Scranton Service

July 29, 2022

Very helpful and friendly staff. Lauren was great. She took our information and explained everything our car needed and the cost. She also helped us connect with our GM credits and a More

by joe.pic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
Aug 06, 2022 -

Scranton Chevrolet of Norwich responded

Awesome news Joe! Thanks for providing the shout out to Lauren and we are very happy you used your GM Points. See you on the next one! Team Scranton Service

July 26, 2022

Everything was done quickly and smoothly. I was kept up to date with everything that was being done. More

by KP.CHASE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
Aug 06, 2022 -

Scranton Chevrolet of Norwich responded

Thats the way we like it KP...smooth. THanks for the business and for posting the great review. We appreciate both. See you next time! Team Scranton Service

July 25, 2022

Everything is great, very kindly treat me with cortesy ,friendly, also send me a video what's going on with my car what is right and wrong , the work is being done , I'm satisfied. what surprise me a More

by Theybu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Scranton Chevrolet of Norwich responded

Thanks for providing the feedback Theybu and for recognizing the level of service. We hope that the little more you spent vs what you hoped to spend was worth the service provided. We do appreciate you. Team Scranton Service

July 24, 2022

People was kindle, friendly I'm very satisfied with the job the are done on my Chevy Trax . Thanks More

by Theybu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't see it
July 24, 2022

Super kind, very quick, and very efficient. Best service I have received for car maintenance. More

by azariah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
Aug 06, 2022 -

Scranton Chevrolet of Norwich responded

Thanks for the glowing review azariah! That is what we strive for. Thank you again and we will see you next time! Team Scranton Service

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