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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,159 Reviews
Call Service Center (860) 889-3333

1,159 Reviews of Scranton Chevrolet of Norwich - Service Center

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August 22, 2022

Kyle did a great job and I was in and out quickly. Saved my vacation plans. More

by Trotter276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 20, 2022

The customer service, should be more cordial with the customer.need toi improvement.Then you More

by Hsantiago860
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Collazo-Lasanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Macierowski
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August 19, 2022

Fast accurate and excellent service is always available and you don't have to wait very long for an appointment More

by Dave S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Morin, Lauren McGloin
Report | Print
August 19, 2022

Amazing service and so helpful and attentive. Enjoy the interaction and the help I received. More

by Carmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
Report | Print
August 19, 2022

Great service department Lauren and Andrew were on top of everything keeping us updated with progress. This was the 4th service department we have dealt with for the same problem. No one cared about fixing More

by Raybetchester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin, Andrew Macierowski
Report | Print
August 12, 2022

Always helpful and never pushy. Fast dependable service. Waiting room is clean and bright outstanding. More

by PRLIPAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
Report | Print
Aug 19, 2022 -

Scranton Chevrolet of Norwich responded

Thank you for your continued patronage PRLIPAR! We are glad to have hit the high marks for you and look forward to your next visit! Dominick Salemi General Manager

August 12, 2022

Fast and efficient service. Staff was very helpful and friendly. Good energy overall appreciate the service. More

by Carmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
Report | Print
Aug 19, 2022 -

Scranton Chevrolet of Norwich responded

Thank you for choosing Scranton Chevy Carmen! And thanks for providing the great review. We look forward to your next visit! Dominick Salemi General Manager

August 11, 2022

Everyone is always so kind and helpful. I’m really glad this is where I bought my car and take it for servicing! More

by NATALY.OSPINA510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jurvis LaSalle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collazo-Lasanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cassel, Lauren McGloin, Andrew Macierowski
Report | Print
Aug 19, 2022 -

Scranton Chevrolet of Norwich responded

Wow we appreciate that Nataly! We are happy you chose Scranton Chevy as well. Thanks so much for your business and we look forward to seeing you for your next one. Enjoy! Dominick Salemi General Manager

August 08, 2022

Not happy due to the lack of consistency with the information provided about the services offered. More

by JIOSOCIOLOGY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lauren McGloin
Report | Print
Aug 19, 2022 -

Scranton Chevrolet of Norwich responded

Jiosociology, we are sorry that you felt our communication fell short. Please feel free to call me or email me about your experience so that we can work on where we fell short for you. Dominick Salemi General Manager

August 08, 2022

Have my car looked at everything looked fine they told me what needed to be fixed what they thought the problem was More

by karpys1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
Report | Print
Aug 19, 2022 -

Scranton Chevrolet of Norwich responded

We appreciate you taking the time to post this feedback karpys1960. Please let us know how we can improve and earn that fifth star for your next visit! Dominick Salemi General Manager

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