Scranton Chevrolet of Norwich - Service Center
Norwich, CT
1,159 Reviews of Scranton Chevrolet of Norwich - Service Center
I'm very happy with the support I received from Lauren and Dominick. I highly recommend this dealer. and Dominick. I highly recommend this dealer. More
Quick response on finding solution on a locking wheel tool. Accommodated me quick fast. Perfect for me owning my own business having truck down is bad. tool. Accommodated me quick fast. Perfect for me owning my own business having truck down is bad. More
Entire experience was seamless. From check-in through pickup, staff was polite, efficient and thorough. From check-in through pickup, staff was polite, efficient and thorough. More
I am very happy with the service I receive after a misunderstanding. Lauren and Dominick were very helpful and professional. misunderstanding. Lauren and Dominick were very helpful and professional. More
I am thankful that Scranton Chevrolet took me in as a new service customer when I had purchased the vehicle elsewhere. They did a great job! Time constraints had caused the need for me to quickly purchase th service customer when I had purchased the vehicle elsewhere. They did a great job! Time constraints had caused the need for me to quickly purchase the vehicle from a place several hours away. It feels great to have someone local to deal with going forward! Thank you! More
Service manager, Lauren, I worked with was very knowledgeable and was able to communicate my car’s problem and maintenance requirements at a level I could understand. knowledgeable and was able to communicate my car’s problem and maintenance requirements at a level I could understand. More
I called a few Chevy dealerships near me and was talked to like I was annoying them for calling. With this location, immediately the kind customer service made me feel valued and like they wanted to help. to like I was annoying them for calling. With this location, immediately the kind customer service made me feel valued and like they wanted to help. I schedule my appointment with this one even though there were several closer dealerships closer to me because of that. However when I brought my car for the appointment, I was blown away by the honesty and kindness they showed me. As a woman, car shops and dealerships are always trying to pull one over on me, these people along with the specific tech who worked on my car treated me with respect and as an equal, and their honesty has made me recommend me to everyone I can talk to about it. Love the Scranton Chevy! Oh and the gentleman who drove the shuttle service was extremely kind, friendly, and great to talk to! The entire team here is amazing. More
Very professional and courteous as well as accommodating to the needs of their customers. I love the video consultations and texting availability for progress on the vehicle. to the needs of their customers. I love the video consultations and texting availability for progress on the vehicle. More
The women, the three of em, sure make another woman car owner, satisfied with the care given. Often trying to explain issue to man uncomfortable. I had mail in tire, she knew rove car min to show me mail. owner, satisfied with the care given. Often trying to explain issue to man uncomfortable. I had mail in tire, she knew rove car min to show me mail. Second lady, been there with Wally, explained when my Equinex seems to grab when moving up incline what to do, give it some gas. Finally knew transmission wasn’t falling about.paying my bill again so patient explained the bill, almost a pleasure to leave my money with Scranton More
Service Department was able to get me an appointment last minute and did the job as described. Tech’s did a great job installing some GM aftermarket badging. Ready sooner than I expected. Thank you! minute and did the job as described. Tech’s did a great job installing some GM aftermarket badging. Ready sooner than I expected. Thank you! More