Scranton Chevrolet of Norwich - Service Center

The dealership as a whole is great. However get your mechanic work done elsewhere. Brought my vehicle in 4 time for the same issue, the first time they barely looked at it because they However get your mechanic work done elsewhere. Brought my vehicle in 4 time for the same issue, the first time they barely looked at it because they "couldnt replicate the issue" even though I had video proof of the problem. The second time they claimed that they "fixed it" on the drive home from the dealership the problem happened again. Finally they ordered a replacement part, which took almost 2 months to get here, and all this time no communication from them whatsoever. Brought the car in the third time for them to install and fix the issue, took them the entire day, and they never contacted me saying when it would be ready. Got my car back and now I am bringing it in for the fourth time because they screwed up the programming, aka caused a new problem. More

I had my vehicle in the shop for a full detail and the detailer that completed my vehicle did an outstanding job also the service advisors are friendly and always ready to help detailer that completed my vehicle did an outstanding job also the service advisors are friendly and always ready to help More

I was very happy would be friendliness and helpfulness of the service department. Very satisfied with their work. the service department. Very satisfied with their work. More

Great service helpful fast service they do what u ask for to b done and tell u what else needs to b fix I love the video it show u what they c and u can c it also what bad and need to get fix to b done and tell u what else needs to b fix I love the video it show u what they c and u can c it also what bad and need to get fix More

Lauren is a very effective communicator and makes sure that we are well taken care of on each visit that we are well taken care of on each visit More

Lauren and the service team were great in performing my diagnostic and checking my warranties for coverage. I was also able to get my scheduled service at a competitive price. Thank you. Chris Stocker diagnostic and checking my warranties for coverage. I was also able to get my scheduled service at a competitive price. Thank you. Chris Stocker More

Employees were very friendly n courteous. my car was done on time.rasy drop off n pickup. my car was done on time.rasy drop off n pickup. More

It was easy working with them. They were very good. The video was a nice touch. They were very good. The video was a nice touch. More

Was very pleased with the service and feel you all showed the up most professional attention to the customer which was me 👍🏻 I’ll be recommending your place for all of my people which is a lot so I hope yo the up most professional attention to the customer which was me 👍🏻 I’ll be recommending your place for all of my people which is a lot so I hope you get lots of new business keep up the great work. MR. Foster . More

Professional , courtesy. Too cold. Well organized. Quick. Impressive. Need cleaner rest room. Nice people. Thanks! Too cold. Well organized. Quick. Impressive. Need cleaner rest room. Nice people. Thanks! More