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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,159 Reviews

1,159 Reviews of Scranton Chevrolet of Norwich - Service Center

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October 27, 2022

They were good to me. Gave me a ride home and back to the dealer. More

by DJ06330
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
October 26, 2022

Fast service. Pleasant to deal with and quality good priced service. Clean and comfortable waiting area More

by albeechristopher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin, Anna Mihailides
October 22, 2022

Everyone i dealt with was professional,kind,helpful,and informative. Ally continously stayed in contact with me with updates and information on my vehicle and is still being helpful in recovering payment f More

by randiejeuell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin, Anna Mihailides
October 19, 2022

Very pleasant people. Everyone was very friendly treated you like family.very one spook to you and explained everything to you. More

by Peg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
October 19, 2022

If they were open on Saturday or after 5pm it would be a 5 star More

by Krislynn283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
October 17, 2022

It is always clean the staff are always friendly. Appointments are always on time my car is always clean after service More

by THERESADZISATKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collazo-Lasanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cassel, Chris Albee
October 16, 2022

Good service, very helpful, friendly and answered all my questions when I called in. Sent notices when my car was ready and worked with me to get the car even after they service department had closed. More

by carlos.m.evans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
October 16, 2022

Easy to make an online service appointment. Arrived at the appointed time and was immediately met and processed. After which I was shown to the clean comfortable waiting area which offered coff More

by djeanson1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2022

Great service. Even was given a video of work performed. I will be taking another vehicle for service in the near future. More

by DROWLEY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collazo-Lasanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cassel, Chris Albee
October 15, 2022

Scranton chevy was the 3rd service department I called in the area and the only one willing to be flexible with the situation I was having. Repaired it properly and honestly under my extended coverage in a v More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
Oct 15, 2022 -

Alex responded

Scranton chevy was the 3rd service department I called in the area and the only one willing to be flexible with the situation I was having. As the 2nd owner and at 116K miles on my Silverado I was expecting the typical stealership list of unnecessary repairs in addition to the cost of the issue I brought it in for. They fixed it properly and honestly at no cost under my extended coverage in a very timely manner. Exceeded all my expectations.

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