Scranton Chevrolet of Norwich - Service Center

Very expensive parts cost me less than $200 they charge me labor over $1000 bought the car brand new from them always service it there. me labor over $1000 bought the car brand new from them always service it there. More

I found Scranton Chevy to be lacking not only in professionalism but basic knowledge. At this point I wouldn’t bring my car there to be junked. professionalism but basic knowledge. At this point I wouldn’t bring my car there to be junked. More

We went for and oil change and tire rotation. When the mechanic finished rotating the tire he needed to put air in the front tire but could not get the valve stem cap off. It took 1 1/2 hours to When the mechanic finished rotating the tire he needed to put air in the front tire but could not get the valve stem cap off. It took 1 1/2 hours to fix that . After 240.00 we let very unhappy and will not be returning to Scranton Chevy again! There was grease on the steering wheel, door handles and the wheels!!! We keep this truck spotless!!! More

The staff were professional and very good at communicating when my vehicle was ready for pickup. communicating when my vehicle was ready for pickup. More

Their service was slow. They charged a lot in labor and they didn’t communicate well They charged a lot in labor and they didn’t communicate well More

Everyone I encountered was very helpful. They were all nice, good to explain things for me. They were all nice, good to explain things for me. More

Very professional and thorough. My process was extremely easy and I felt confident in there work to complete my job My process was extremely easy and I felt confident in there work to complete my job More

everyone is so friendly it's like you are family. Ian was so nice and helpful he reminded me of my son.i never worry when I have to get my car checked.Thank you so much! Ian was so nice and helpful he reminded me of my son.i never worry when I have to get my car checked.Thank you so much! More

Refused to give me a rental. My truck was in to long cause it was put in the back of the line. Wouldn’t recommend. Only good part is the sales department receptionist who knew my My truck was in to long cause it was put in the back of the line. Wouldn’t recommend. Only good part is the sales department receptionist who knew my frustrations and felt bad about the experience I was given. More