Scranton Chevrolet of Norwich - Service Center

Is my truck complete if not this survey is moot z z z z z More

The rotating of tires used to be included in an oil change. Now it is an extra $35, making an oil change $128, which is outrageous. The last time I was at Scranton, six months ago it was between 80 and change. Now it is an extra $35, making an oil change $128, which is outrageous. The last time I was at Scranton, six months ago it was between 80 and $90 for everything. Going forward, I will be taking my car to Goodyear, where tire rotation is always included. This is very disappointing. Perio More

Everyone is friendly and Tammy does a grand job in getting the service that you need done. getting the service that you need done. More

All is well with this absolutely wonderful vehicle that is driven daily with know problems! is driven daily with know problems! More

We were back for a second time and everything went smooth as usual thank you as usual thank you More

The Scranton team was very kind, helpful and professional, They definitely earned my business moving forward. professional, They definitely earned my business moving forward. More

She Told me everything along the way. A bit of a wait on a part. A bit of a wait on a part. More

Changed appointment late notice. Arrived for appointment that wS scheduled for me to wait. Was told I had to leave it but I would have my truck back that day was given a ride to work Arrived for appointment that wS scheduled for me to wait. Was told I had to leave it but I would have my truck back that day was given a ride to work. Was text 45 min before close that I wasn't getting my truck back. Asked for transport, return text at 4:45, 15 min before close said they couldn't provide it. Had to find my own transport. Arrived to pick up my truck and report said I needed to replace both cabin and engine air filters however I had just changed them the week before. When confronted with this service stated he might not have checked it but was still charged the full $169 shop fee More

Service department is staffed by good people who work with you to give you a great experience. with you to give you a great experience. More

kept my car over the weekend without telling me, thank goodness I didnt need my car. In addtion when I was told on monday the service department wanted to keep my car for one more day, and then 10 minutes goodness I didnt need my car. In addtion when I was told on monday the service department wanted to keep my car for one more day, and then 10 minutes later Ireceived a text my car is ready. It seems noone talking to each other More