Scranton Chevrolet of Norwich - Service Center
Norwich, CT
1,159 Reviews of Scranton Chevrolet of Norwich - Service Center
Dealer overcharges for service such as a transmission replacement they quoted me $10000 for. $5800 job replacement they quoted me $10000 for. $5800 job More
I had my girlfriend take my truck in for an oil change. Was supposed to take an hour it took 3. Had to remind them it was free. And staff did not notify her it was finished. She spent an extra 1.5 hours in Was supposed to take an hour it took 3. Had to remind them it was free. And staff did not notify her it was finished. She spent an extra 1.5 hours in the waiting room then decided to ask if it was finished. Oops, sorry. It was finished 1.5 hours ago. Not happy More
The oil change and tire rotation was done in a timely manner. All members of the staff in the garage were welcoming. manner. All members of the staff in the garage were welcoming. More
Very clean took me right in and job was completed in the time they quoted time they quoted More
Service was performed as requested and in a timely manner which I appreciate. It would be nice to include a maintenance schedule so I could plan for future appointments. which I appreciate. It would be nice to include a maintenance schedule so I could plan for future appointments. More
Great service tech, and the attention to detail was awesome. Fair price on time and well performed. Thank you! awesome. Fair price on time and well performed. Thank you! More
Lauren was pleasant to deal with and provided simple and a clear understanding of what was going to happen. She also took the extra step to see if a replacement key was available locally to eliminate the ne a clear understanding of what was going to happen. She also took the extra step to see if a replacement key was available locally to eliminate the need for me to come back. More