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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,159 Reviews

1,159 Reviews of Scranton Chevrolet of Norwich - Service Center

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January 26, 2023

Dealer overcharges for service such as a transmission replacement they quoted me $10000 for. $5800 job More

by Yogi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian McClenathan
January 26, 2023

I had my girlfriend take my truck in for an oil change. Was supposed to take an hour it took 3. Had to remind them it was free. And staff did not notify her it was finished. She spent an extra 1.5 hours in More

by DANDELBIONDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammy Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2023

The oil change and tire rotation was done in a timely manner. All members of the staff in the garage were welcoming. More

by rbishopjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian McClenathan
January 20, 2023

Usually it's fine but they started doing something to my car without telling me. More

by LEAHHAYES18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren McGloin
January 20, 2023

Very clean took me right in and job was completed in the time they quoted More

by Guy.fodor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2023

I was very pleased how my service went Lauren McGloin was very quick on doing the paperwork for the service i need More

by ERLBWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
January 18, 2023

Service was performed as requested and in a timely manner which I appreciate. It would be nice to include a maintenance schedule so I could plan for future appointments. More

by donsmitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian McClenathan
January 15, 2023

Great service tech, and the attention to detail was awesome. Fair price on time and well performed. Thank you! More

by Charlesdowdsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
Jan 15, 2023 -

Charlesdowdsr responded

Yes

January 15, 2023

Had a good experience people were nice. Will return if I need to have dealer bro work on my truck More

by SOSNOSKIE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian McClenathan
January 15, 2023

Lauren was pleasant to deal with and provided simple and a clear understanding of what was going to happen. She also took the extra step to see if a replacement key was available locally to eliminate the ne More

by RWEESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
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