Scranton Chevrolet of Norwich - Service Center
Norwich, CT
1,159 Reviews of Scranton Chevrolet of Norwich - Service Center
Consistency is very important to me I feel that the service that I receive has continued to be excellent There are times when specific vehicles are requested for our guests and need to be gone throug service that I receive has continued to be excellent There are times when specific vehicles are requested for our guests and need to be gone through before they are dispatched or delivered Scranton has been extremely helpful to get things done for me in a quick efficient manner More
Always professional service at scranton. Thankyou for all you do. Very helpful staff. Wait time was reasonable. Thankyou for all you do. Very helpful staff. Wait time was reasonable. More
My experience with this dealership has been A1 working with Tammy, in service has been a beautiful experience very efficient. Thank you for handling the GM recall on my vehicle from A-to-Z would be back t with Tammy, in service has been a beautiful experience very efficient. Thank you for handling the GM recall on my vehicle from A-to-Z would be back to have further work done there recommended 110%. More
I was extremely surprised when I went back and have my tire sensors fixed at no charge! tire sensors fixed at no charge! More
I specifically said I only wanted warrenty work done as well as specifically said not to touch the park brake. Both instructions were ignored. First, while they fixed the problem the truck went in for, it well as specifically said not to touch the park brake. Both instructions were ignored. First, while they fixed the problem the truck went in for, it was done in a way that was considered not under warrenty and I was then charged for the work. I was not asked about it before hand. Second the park brake was activated causing it to return to it's normal function which is not working because one of the shoes has no pad on it, causing it to be out of balance with the opposite side. Third, after it was scheduled for work on a specific day, nothing was even done until 3 days later after I showed up in person to inquire about what was going on. More