Scranton Chevrolet of Norwich - Service Center

Service was good, but no text or call that work was completed. I showed up at 4:30 to pick up, hoping it was done ( and wanting to avoid the posted overnight fee). It was complete, all was fine. Tex completed. I showed up at 4:30 to pick up, hoping it was done ( and wanting to avoid the posted overnight fee). It was complete, all was fine. Text went out at 4:48 (you close at 5:00) More

The service department folks have always been courteous and helpful. The work has been excellent Thank you! and helpful. The work has been excellent Thank you! More

Service dept should stick to oil changes. Took my 2021 5500 there, told they what the problem was. They said that the way it was supposed to be. The third time back for the same issue they ag Took my 2021 5500 there, told they what the problem was. They said that the way it was supposed to be. The third time back for the same issue they agreed with me and replaced parts. Problem solved after not being able to use a commercial vehicle for over a year. Don’t bother making an appointment they just park the vehicle behind the building and get to it when they feel like it. More

Lauren processed my car quickly for service. Handled paperwork quickly. Service was completed as promised. Handled paperwork quickly. Service was completed as promised. More

The repair was very expensive , I think it was very expensive and overpriced and I was not happy expensive and overpriced and I was not happy More

Was scheduled for a passenger side airbag recall replacement was in and out in 30 minutes. replacement was in and out in 30 minutes. More

Exceptional job guys, you exceeded my expectations! !! No problems from start to finish. Thank you. !! No problems from start to finish. Thank you. More

New what vehicle I wanted. Was in and out quickly. No hassle. Brianna kept me updated throughout the process. Was in and out quickly. No hassle. Brianna kept me updated throughout the process. More

Very helpful in getting my extended warranty company to cover the cost of the repair and didn’t even charge me the $100 deductible. Very pleased cover the cost of the repair and didn’t even charge me the $100 deductible. Very pleased More

I recently had the pleasure of taking my car to the service department at Scranton Chevrolet, and I couldn't have been more impressed with their exceptional service. From start to finish, the team at S service department at Scranton Chevrolet, and I couldn't have been more impressed with their exceptional service. From start to finish, the team at Scranton Chevy went above and beyond to ensure that my car was running smoothly and efficiently. One of the things that really stood out to me was the fact that they shot a video showing the service being done and what would need to be done on my next visit. This level of transparency and communication is truly unparalleled in the automotive industry, and it gave me great peace of mind knowing exactly what was going on with my vehicle. In addition to the video, the service team at Scranton Chevy was incredibly knowledgeable and helpful. They took the time to explain everything to me in detail, answered all of my questions, and even provided some helpful tips and advice for keeping my car in top condition. Overall, I would highly recommend the service department at Scranton Chevrolet to anyone in need of automotive maintenance or repairs. They truly do an outstanding job, and I am grateful for their exceptional service and attention to detail. More