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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,159 Reviews

1,159 Reviews of Scranton Chevrolet of Norwich - Service Center

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May 02, 2023

The service department was prompt and courteous. The parts department, Kevin, was very accommodating and helpful. I would highly recommend your service and parts department. More

by CNevers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin, Kevin Vernon
April 29, 2023

Easy scheduling, friendly knowledgeable staff Excellent service, very informative about the condition of my truck, they take customer service very seriously More

by Matt2018
Recommend Dealer
Yes
Employees Worked With
Ian McClenathan, Ian McClenathan
April 29, 2023

Was greeted by Ian and was very helpful. . explained everything. He made me feel comfortable..and service was quick More

by DOGGERS40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian McClenathan
April 28, 2023

Lauren and everyone I’ve dealt with for my company truck service needs, have always been a pleasure to deal with! More

by Doublea88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
April 27, 2023

worked with nicco. He’s super helpful, smart and kind. He even showed me rebates! He Wasn’t pushy. He asked great questions to get a feel for what we were looking for. More

by Gothamrichelle
Recommend Dealer
Yes
Employees Worked With
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad
April 23, 2023

Ian worked digilianty with Auto shield insurance for me to get problem solved very quickly. More

by RJMBMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian McClenathan
April 22, 2023

Did what was expected, no pressure to repair or replace items on the vehicle, just suggested items that should be tended to soon. More

by TMCSSN700@ATT.NET
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin, Lauren McGloin
April 22, 2023

Horrible service. Ian failed to tell us the mechanic PURPOSELY left the shroud off the engine. Treated the wife like she had no clue More

by K.E.BROCKHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian McClenathan
April 19, 2023

It’s a great place people are friendly and curious especially after you buy a car they don’t act like they don’t know you after the purchase keep up the good work More

by Robwalters69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian McClenathan
April 19, 2023

Lauren in service impressed me with her knowledge and how she explained what was wrong with my truck. More

by cregeur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
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