Scranton Chevrolet of Norwich - Service Center

$200 final price for a $16 part. Mechanic lost my keys and had to stand around in lot for about 15minutes until they were found. Other than that everyone was nice. Mechanic lost my keys and had to stand around in lot for about 15minutes until they were found. Other than that everyone was nice. More

The dealership and employees were very understanding and patient when I arrived. Also kept me updated on how my vehicle was doing and helped with giving out information on certain maintenance my vehicle nee patient when I arrived. Also kept me updated on how my vehicle was doing and helped with giving out information on certain maintenance my vehicle needed. Thank you. More

Not impressed. Had them check my car because I was going on vacation. They told me I needed a new battery. I had just had a battery put in a year and a half ago. Ha Had them check my car because I was going on vacation. They told me I needed a new battery. I had just had a battery put in a year and a half ago. Had the battery tested somewhere else and it was operating perfectly. Will no longer trust this dealership. More

Cassie kept me up to date on what was happening, different tests that were running trying to find the solution. Only negative out of the whole experience was it was not covered on warranty but that different tests that were running trying to find the solution. Only negative out of the whole experience was it was not covered on warranty but that was not on Scranton or Cassie. More

Excellent service, nice service person. And I enjoy the pick up at home ride service And I enjoy the pick up at home ride service More

The service was great they serviced my truck so it runs and looks like new. Lauren was the best. and looks like new. Lauren was the best. More

Brianna my sales person was fantastic as was my experiences with the GM Dom and the finance Manager as well! I was very happy with the entire sales process. Wish my payments were not so high though experiences with the GM Dom and the finance Manager as well! I was very happy with the entire sales process. Wish my payments were not so high though. More

Excellent customer service and very informative. Work was completed as stated at drop off. Video text was interesting and knowing that the technician was looking out for the customers best interest. Work was completed as stated at drop off. Video text was interesting and knowing that the technician was looking out for the customers best interest. More

Everytime we come for service everyone is sooo nice and so smart and know everything you need to about our cars. so smart and know everything you need to about our cars. More

No hassle, work completed on time Price was less than I was originally quote, which was a pleasant surprise was originally quote, which was a pleasant surprise More