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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,159 Reviews

1,159 Reviews of Scranton Chevrolet of Norwich - Service Center

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June 14, 2023

Very professional and polite. I’m always treated with respect and given all information I need. More

by pepedl04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

Second time buying a car from Scranton. Have had good experiences both times. Satisfied customer More

by mheff1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad
June 11, 2023

Lauren is fantastic. The only good thing they have going for them. The customer service besides her is horrible, there’s no communication. I was told they could not email More

by Stephperry17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Collazo-Lasanta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
June 10, 2023

They have been very helpful and I would buy another vehicle there,service department is very good thanks More

by GBOB1369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
June 10, 2023

Excellent service & curtesy from everyone. Thank you very much. Also the car shuttle was a great convenience. More

by emanuele.karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Avitabile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
June 02, 2023

It was a very good and pleasant experience finding the right car for me. They were helpful and kind More

by Hrock
Recommend Dealer
Yes
Employees Worked With
Edward Haddad, Brianna Hammond, Phil Dugas
May 31, 2023

Excellent customer service overall. I would recommend friends and family to go visit Scranton Chevrolet.. More

by JohnO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
May 31, 2023

Very fast, and efficient work figuring out what was wrong with my vehicle and fixing the issue quickly. Also did a full inspection of the vehicle and made recommendations. Great Communication. More

by Cass7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie Fraizer
May 26, 2023

Having text be the only way to communicate sucks! 4 days to diagnose replace plugs do oil change replace fuel rail sensor to the tune of 1200.00 they won't get me again More

by tonylasaraci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren McGloin
May 23, 2023

Awesome service got me the deal I needed after shopping at multiple locations . Be wary on low trade in offers they will come back at a better number if you walk off . More

by ant21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dugas
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