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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,159 Reviews

1,159 Reviews of Scranton Chevrolet of Norwich - Service Center

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July 09, 2023

Finally found some place capable of repairing my suspension control problem!. I brought it to GMC dealership in Mystic first. Highly recommend Scranton! They kept me in the loop throughout the repa More

by carlsonautomc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krissy
July 09, 2023

I have continued to receive excellent service from Lauren and the front counter staff They have gone above and beyond to help getting the vehicles back to us as expeditiously as possible More

by bruceminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
July 05, 2023

Service was good, but no text or call that work was completed. I showed up at 4:30 to pick up, hoping it was done ( and wanting to avoid the posted overnight fee). It was complete, all was fine. Tex More

by SZICKMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recognize any
July 02, 2023

The service department folks have always been courteous and helpful. The work has been excellent Thank you! More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
July 02, 2023

Service dept should stick to oil changes. Took my 2021 5500 there, told they what the problem was. They said that the way it was supposed to be. The third time back for the same issue they ag More

by Mdelia884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren McGloin
July 02, 2023

Lauren processed my car quickly for service. Handled paperwork quickly. Service was completed as promised. More

by KMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

The repair was very expensive , I think it was very expensive and overpriced and I was not happy More

by Jim Potter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jelani Roman
June 30, 2023

Was scheduled for a passenger side airbag recall replacement was in and out in 30 minutes. More

by 29dburke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristyn Watson. #94516
June 28, 2023

Very helpful in getting my extended warranty company to cover the cost of the repair and didn’t even charge me the $100 deductible. Very pleased More

by Emery
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaylynn
June 28, 2023

Exceptional job guys, you exceeded my expectations! !! No problems from start to finish. Thank you. More

by jeffreyabeecher
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kyle Harrell
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