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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,197 Reviews

1,197 Reviews of Scranton Chevrolet of Norwich - Service Center

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October 30, 2023

Replaced a recall part and now the recall part doesn’t work. What was the point if the part doesn’t work and now I have to be responsible for the replacement of a replacement?!? More

by Crazy red truck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaelyn Reed
Nov 04, 2023 -

Scranton Chevrolet of Norwich responded

You are never responsible for a recall red truck. If the recall part was defective or there is a different issue we are here to help. Email me at dominick@scrantonchevy.com and I will be glad to explain. Thank you for your business and review. Dominick Salemi General Manager

October 29, 2023

Great dealer! If you want after market parts make sure to order them with your vehicle and not at the dealer. More

by nicfort78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krissy Watson
Nov 04, 2023 -

Scranton Chevrolet of Norwich responded

Thank you for the business and review nic. If factory ordering a vehicle it is always a little cheaper to add them at the factory. We appreciate your business! Dominick Salemi General Manager

October 29, 2023

They keep my Silverado in great running condition for me. Always friendly and accommodating me. Great staff. More

by JGRENIER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Scranton Chevrolet of Norwich responded

Appreciate the business and review Jgreiner3! Enjoy the vehicle and thank you for your business and review! Dominick Salemi General Manager

October 25, 2023

Mt vehicle was taken immediately as soon as I arrived. As the service technician was completing the job he sent me a video showing me what he was doing and explained the process. More

by KP.CHASE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Scranton Chevrolet of Norwich responded

Thank you for choosing us to service your vehicle KP. Gald all went smooth for you and we will see you next time! Dominick Salemi General Manager

October 20, 2023

Courteous. Professional. Detailed. Overall, a very nice experience from test drive to purchase. Alex and Ed are great. More

by soxfansince1975
Recommend Dealer
Yes
Employees Worked With
Alex. 5 stars. , Edward Haddad
Nov 04, 2023 -

Scranton Chevrolet of Norwich responded

Happy to hear the experience was excellent soxfan! We appreciate you and your business. Enjoy the vehicle! Dominick Salemi General Manager

October 17, 2023

I had a good experience while choosing a vehicle. Kamila was very sweet and helpful. More

by tiffany.bivens
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad, Krissy Watson
Nov 04, 2023 -

Scranton Chevrolet of Norwich responded

Glad all went smooth for you tiffany! Your business and review are appreciated. Enjoy the vehicle! Dominick Salemi General Manager

October 16, 2023

I needed an oil change & didn't have appt. They squeezed me in & mechanic did video which showed a couple problems that needed attention soon. Awesome job! Everyone was very courteous, friendl More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krissy Watson
Nov 04, 2023 -

Scranton Chevrolet of Norwich responded

Happy to help Diane! Thank you for allowing us to help and service your vehicle. See you next time and thanks again! Dominick Salemi General Manager

October 12, 2023

Very pleasant to work with. Very customer friendly and I will definitely come back for my next oil change More

by DECAP215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Avitabile
October 10, 2023

A dealership that put the extra effort in to help the costumers. always friendly and willing to listen More

by FRITCHIE1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Raymos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
October 09, 2023

Nicco Brown was a pleasure to work with on the purchase of our 2023 Colorado Z71. He should be recognized as an asset to your organization. Without his communication skills and ability to make one feel at More

by sprkdude
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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