Scranton Chevrolet of Norwich - Service Center

Claim they didn't do anything to a recall that was done but when the recall stopped working they said that wasn't the problem. but when the recall stopped working they said that wasn't the problem. More

I did not like the honesty of the salesman They promised and did not fulfill on the promise and did not fulfill on the promise More

Great dealership No, I'm done I love their service department Very friendly and courteous all the time department Very friendly and courteous all the time More

Only went there for a recall on engine light . So while it was there needed oil change. So they ordered the part. Did oil change . 2 weeks. Bring it back for recall. They say. Oops we ordered the So while it was there needed oil change. So they ordered the part. Did oil change . 2 weeks. Bring it back for recall. They say. Oops we ordered the wrong part. And can we show you something. Takes me to the bay and says. There's oil everywhere. She asks me. Did you have your oil changed recently?? Ummmm. Yes . Here 2 weeks ago remember ? Oh . Well we will clean it up. Anyway. 3 months go by and the part for the recall finally arrives. They say should not take an hour. Well 5.5 hours later I get car back. Lesson learned. Never go to dealership. More

My experience was all I would have expected. I left very satisfied. I don't much like the evaluation experience I left very satisfied. I don't much like the evaluation experience More

I have always been satisfied with sales and service. That is why I keep returning. That is why I keep returning. More

Professional Pleased with the extra effort to make a customer happy and going the extra mile. Much thanks customer happy and going the extra mile. Much thanks More

Never be back or recommend it to anyone. There's nothing more to say but they're the worst dealership I've ever delt with. There's nothing more to say but they're the worst dealership I've ever delt with. More

Good until I had to wait over a half hour,for a problem with the paperwork. And no one told me there was a probelm.I thought they went to lunch,because my car was just sitting there in front of the garage with the paperwork. And no one told me there was a probelm.I thought they went to lunch,because my car was just sitting there in front of the garage door,and know one around. More

Kris worked with me and kept me updated of time and cost. I came here from East Haven. I wasn't happy with the Chevy dealer in my town and was recommended to Scranton. I came here from East Haven. I wasn't happy with the Chevy dealer in my town and was recommended to Scranton. More