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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,159 Reviews

1,159 Reviews of Scranton Chevrolet of Norwich - Service Center

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December 04, 2023

Got charged 200 plus dollars for a diagnostic that could have told me my battery was low. Could have done that for free with triple A or auto zone. Their is a multi point vehicle inspection with very little More

by ARGASANN25
Recommend Dealer
No
Employees Worked With
Jaelyn Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaelyn Reed
December 02, 2023

Continuing to perform at a high level Currently there is excellent communication as to the progress of the vehicles service as there is high priority as the holiday season is upon us More

by bruceminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Avitabile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tayler Mortimer, Hunter Frechette
November 30, 2023

Always professional and courteous. Prompt service Done Over and our so please close the survey. More

by Enricot Covino
Recommend Dealer
Yes
Employees Worked With
Terry Jean, Terry Jean
November 23, 2023

It was a very good experience I couldn't be happier I will continue to have my services done at the Scranton Chevrolet. More

by FALVESSR
Recommend Dealer
Yes
Employees Worked With
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaelyn Reed
November 20, 2023

Great service department and parts department. Really care about there customers. Got me right back on the road. More

by rongareau826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Avitabile
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

Excellent service, troubleshooting noise from rear tire, customer communication and speed of repair clearing noise and recommending and following replacement of front rotors based on road test More

by LPOCONNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Hickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Jean
November 18, 2023

I continue to receive excellent service at this dealership The last couple of vehicles that were taken there were diagnosed and repaired in a timely manner The truck that is currently outsource More

by bruceminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collazo-Lasanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Avitabile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tayler Mortimer, Hunter Frechette
November 13, 2023

Dropped off one of our engineering trucks this morning for diagnostic and repairs The service advisor and the check in person greeted me and was taken care of in a prompt manner More

by bruceminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Avitabile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tayler Mortimer, Hunter Frechette
November 11, 2023

Roses are red violets are blue why do you keep asking my option of you. More

by RKOPPLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2023

I was greatly relieved when I heard that my problem with my truck was under warranty. More

by NOEMAIL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Hickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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