Scranton Chevrolet of Norwich - Service Center
Norwich, CT
1,159 Reviews of Scranton Chevrolet of Norwich - Service Center
I was told that my vehicle would be completed in the time I requested, but diagnostic work didn't begin until the second day it was there. Someone was supposed to call me back to schedule follow up work and I requested, but diagnostic work didn't begin until the second day it was there. Someone was supposed to call me back to schedule follow up work and no one called me. The primary issue I brought it in for is still not resolved. More
I have always been satisfied with sales and service. That is why I keep returning. That is why I keep returning. More
Professional Pleased with the extra effort to make a customer happy and going the extra mile. Much thanks customer happy and going the extra mile. Much thanks More
Never be back or recommend it to anyone. There's nothing more to say but they're the worst dealership I've ever delt with. There's nothing more to say but they're the worst dealership I've ever delt with. More
Only went there for a recall on engine light . So while it was there needed oil change. So they ordered the part. Did oil change . 2 weeks. Bring it back for recall. They say. Oops we ordered the So while it was there needed oil change. So they ordered the part. Did oil change . 2 weeks. Bring it back for recall. They say. Oops we ordered the wrong part. And can we show you something. Takes me to the bay and says. There's oil everywhere. She asks me. Did you have your oil changed recently?? Ummmm. Yes . Here 2 weeks ago remember ? Oh . Well we will clean it up. Anyway. 3 months go by and the part for the recall finally arrives. They say should not take an hour. Well 5.5 hours later I get car back. Lesson learned. Never go to dealership. More