Scranton Chevrolet of Norwich - Service Center

Excellent The mechanic that serviced my car, Mark, went above and beyond to fix the problem with my engine. I am so thankful. I can't thank them enough. The mechanic that serviced my car, Mark, went above and beyond to fix the problem with my engine. I am so thankful. I can't thank them enough. More

Excellent service from Zach Zach was excellent handling my vehicle. He constantly called me to update me at every point during the two weeks my truck was there. I enjoyed the vid Zach was excellent handling my vehicle. He constantly called me to update me at every point during the two weeks my truck was there. I enjoyed the video of the technician walking around my vehicle describing the issues. More

Service Completely satisfied with Scranton. Miss my free oil changes that I used to have. I'm a senior citizen depending on social security. Discounts are gr Completely satisfied with Scranton. Miss my free oil changes that I used to have. I'm a senior citizen depending on social security. Discounts are greatly appreciated. More

Repair department sucks! The sales department is great Mike G helped us get into the car we wanted. As for the repair shop they over filled my oil and now are trying to cover The sales department is great Mike G helped us get into the car we wanted. As for the repair shop they over filled my oil and now are trying to cover there xxxxx because my car is now broke. White smoke coming out the back and was told I needed a new battery when my car was fine before they worked on it. Never again will I go there repair shop. They are very rude and Disrespectful. Bad customer service. Never called to keep us updated on our car. Anytime we ask a question they seem to get all pissy. We have the right to ask questions. So done with this place. More

Update! Since I have had non stop problems with my Jeep since I bought it about a month ago, I called Tuesday Morning to see if I could have the safety checkl Since I have had non stop problems with my Jeep since I bought it about a month ago, I called Tuesday Morning to see if I could have the safety checklist sent to me via email. This process took until 9am Tuesday morning with multiple phone calls and emails later, to 9am Wednesday morning. Liz finally texted me saying: "I received your message Alyssa. Jeff was unaware that I was informed by my general manager today to let Wally, the service manager handle sending over the safety check and I was under the impression that was done. First thing in the morning Jeff will make sure that gets sent over." OKAY.. so that message comes after I had spoken with Jeff who said "I think the form is on her desk, she had to get it from the service manager." So today, I finally received the email with a Safety Check List I had never seen before. Guess who sent it? LIZ. But I just though the GM told Liz to let Wally handle this? More

Service department is great. Very informative and understanding. Very prompt when my vehicle was done. I will be returning my vehicle for future service when department is great. Very informative and understanding. Very prompt when my vehicle was done. I will be returning my vehicle for future service when needed. More

Overall good I was in and out in a reasonable amount of time. I liked the video inspection and thought it was helpful. Overall it was a good service I was in and out in a reasonable amount of time. I liked the video inspection and thought it was helpful. Overall it was a good service More

Best service department around! We go there because they have the best diesel techs. Zach is great. Professional, proactive, courteous. No reason to go elsewhere! We go there because they have the best diesel techs. Zach is great. Professional, proactive, courteous. No reason to go elsewhere! More

Friendly & professional- personalized service Highly recommend. Professional & friendly & knowledgeable. Zach is great. If you go for sales definitely talk to Kamila, she is the best. Highly recom Highly recommend. Professional & friendly & knowledgeable. Zach is great. If you go for sales definitely talk to Kamila, she is the best. Highly recommend Scranton Chevrolet. More

very friendly and helpful very friendly and i like the sales person karmile she did not preasure me and had all the info on the car i selected hope to come back in the fut very friendly and i like the sales person karmile she did not preasure me and had all the info on the car i selected hope to come back in the future More