Scranton Chevrolet of Norwich - Service Center

Routine oil chg Would definitely recommend Scranton Chevrolet. We have been taking our vehicles here for some time and as always have had excellent service and found Would definitely recommend Scranton Chevrolet. We have been taking our vehicles here for some time and as always have had excellent service and found everyone friendly and helpful. More

customer service was great - work was done quickly I found it a good place to do business. I left the car in the morning it was done when I got off work in the afternoon. Good work I found it a good place to do business. I left the car in the morning it was done when I got off work in the afternoon. Good work More

30,000 service. Brought my 2016 3500 HD in for its 30,000 mile service. Staff was courteous and finished service in a reasonable time. Customer lounge was comfortable Brought my 2016 3500 HD in for its 30,000 mile service. Staff was courteous and finished service in a reasonable time. Customer lounge was comfortable and clean. More

Extremely impressed. This is actually the third oil change I’ve gotten at this dealership. I put roughly 700 miles on my vehicle in one week, so I tend to get oil changes This is actually the third oil change I’ve gotten at this dealership. I put roughly 700 miles on my vehicle in one week, so I tend to get oil changes more often than your average person. That being said, I am terrible at making plans so I always end up just driving right through the service doors at random times. And each time, I am treated with smiles and pleasant attitudes. Though unscheduled, I am never turned away and I am always helped quickly. The turn around time is great. Tammy is great, always a cheery bubbly person and she always keeps me updated on the status of my vehicle. This was the first time I requested a video and I am not disappointed. Josh was very professional and I have to say I am very impressed. Like I said, I do a lot of miles in a short time so I had concerns about the conditions of my breaks and tires, but Josh was able to reassure me, through the video that they were still good and even made some recommendations based on their status’. I like that in the video he made for me, he made sure to clearly show the tools he used and described them as he used them. I felt I learned something new with his video! Definitely coming back. More

Great 👍 service I was in a bind dropped off my truck at night called them in morning they got it done quickly They washed truck and cleaned windows Very nice I was in a bind dropped off my truck at night called them in morning they got it done quickly They washed truck and cleaned windows Very nice More

Excellent service Had exhaust manifold bolts and gasket replaced. Work was done in one day and they communicated all pricing changes throughout the work. Very pleased w Had exhaust manifold bolts and gasket replaced. Work was done in one day and they communicated all pricing changes throughout the work. Very pleased with their service. More

Air conditioning work on our car Great shop worked hard in fixing problem dealer gave us a loaner car until ours was fixed great people and great dealership will continue dealing with Great shop worked hard in fixing problem dealer gave us a loaner car until ours was fixed great people and great dealership will continue dealing with them More

Great service experience This was my first visit to this service center. Work was performed exactly as described for exactly the price quoted. No pressure up sale. Refreshing. This was my first visit to this service center. Work was performed exactly as described for exactly the price quoted. No pressure up sale. Refreshing. More

Tire replacement Staff was very helpful in getting me a new tire for my Trax after I hit a curb and tore a hole in the side wall. Staff was very helpful in getting me a new tire for my Trax after I hit a curb and tore a hole in the side wall. More

Exceeded all expectations Walked in without an appointment Tammy was able to get me in right away to get my car diagnosed within an hour. I couldn’t be happier with the servic Walked in without an appointment Tammy was able to get me in right away to get my car diagnosed within an hour. I couldn’t be happier with the service I received More