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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,158 Reviews

1,158 Reviews of Scranton Chevrolet of Norwich - Service Center

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May 11, 2024

Service was quick, but thorough. This is the only place we will take our truck for service. They are great! More

by SueBfreebies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

Terrible service. Was at the service area for two hours and left with none of services requested completed. More

by bobhobbins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
April 29, 2024

Took my 2019 Chevy Colorado in because the thermostat wasn't working. They looked it and found out it was still under warranty! I paid nothing for the repair!!!! Very glad I brought it there. Even More

by mcartier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

service department was great! sales department was beyond horrible ! felt like my business was not appreciated poor form in my opinion More

by JAKEDADA27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicco Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Jean
April 21, 2024

Service has gone down dramatically. Disappointed in my last service took 3 attempts to get 1 thing done and was charged for a service I never requested More

by rhatch2890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry Jean
April 20, 2024

I continue to receive excellent service from Scranton Chevrolet The front line service team is great When I drive the vehicle into the service area for the initial customer check in , they are always More

by bruceminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collazo-Lasanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Avitabile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Jean
April 17, 2024

I did reach out and I received sub par help. AND since contacting this dealer, I've received non stop phone calls and texts from EVERY Chevrolet dealer in MA RI and CT. Because of this and the More

by Rudd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dipietro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Vernon
April 16, 2024

Terry was great in getting the warranty company to cover expenses and good communication between us More

by OTHOWALLY1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Collazo-Lasanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Vernon, Terry Jean
April 15, 2024

The Scranton team are top notch. The technician Ed is brilliant. The continuous communication is greatly appreciated.. because of Scranton Chevrolet’s team, I have sent Corvette More

by jim.ferreira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Avitabile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dipietro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Vernon
April 13, 2024

The service we have been receiving has been excellent We have had a quick turnaround for vehicle maintenance which helps our operation immensely More

by bruceminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collazo-Lasanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Avitabile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Jean
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