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Scranton Chevrolet of Norwich
Norwich, CT
2,263 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,263 reviews
February 10, 2022
Excellent and informative service. Took great interest in finding the truck I was looking for. Took time to go over and explain details and features of the truck. When bought thoroughly explained all paper w finding the truck I was looking for. Took time to go over and explain details and features of the truck. When bought thoroughly explained all paper work and made sure I understand all details and answered all questions. More
by WHITING'S
Verified Customer
February 10, 2022
Polite courteous and very helpful. Very knowledgeable. Was asked to join through a text message for a video inspection which was never received. Was asked to join through a text message for a video inspection which was never received. More
by Danny
Employees Worked With
Brennan Doehring
February 10, 2022
I took my car there to have a sensor replaced. They told me the job was a 2.5 hour job. It took them two days to in form me that the sensor they had in stock was defective and wouldn’t learn. Had to wait a me the job was a 2.5 hour job. It took them two days to in form me that the sensor they had in stock was defective and wouldn’t learn. Had to wait a third day for them to get another sensor in. When I got my car back that day I didn’t notice that my break light were on consistently. I didn’t notice this till I used my car a few days later to Goto work early in the am and noticed that my break lights were on. My car also had new codes when I used a code reader I noticed that my dash board witch was removed to replace the sensor wasn’t even lined up correctly and my hood latch was in accessible. I took my car back here. Was informed my car was not safe to drive. And that they needed to replace a break sensor that was broken during the installation of the first sensor. I inquired about being able to use a loaner car so I could still get to work. Was told there were none at the time and if one came in I was at the top of the list. Let’s just say I didn’t get a car and I didn’t get to work the next day. More
by JJPEASLEE
February 06, 2022
Excellent service every visit. Never had a problem and dont anticipate one. Prompt professional staff. They really know their stuff! dont anticipate one. Prompt professional staff. They really know their stuff! More
by BESSETTEDAVE
Employees Worked With
February 05, 2022
They were very professional and thorough. I didn't have to wait and the service was performed in a reasonably time to wait and the service was performed in a reasonably time More
by KELLIERYAN818
Employees Worked With
