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Scranton Chevrolet of Norwich
Norwich, CT
2,264 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,264 reviews
February 23, 2022
People were nice and helpful fast in an out and trust worthy told me what was wrong with my truck that I already knew worthy told me what was wrong with my truck that I already knew More
by Keith
Verified CustomerEmployees Worked With
February 22, 2022
Everyone is not on the same Page here. Not negotiably friendly. Came within $500 of a deal and could not make it work. I’ll continue my business elsewhere Not negotiably friendly. Came within $500 of a deal and could not make it work. I’ll continue my business elsewhere More
by xcataldean2004
February 20, 2022
I ok left detailed instructions as to what needed to be looked at and addressed, those needs were NOT met. I am back to square one and have to get the car looked at AGAIN. I saw a service agent (Tammy) li looked at and addressed, those needs were NOT met. I am back to square one and have to get the car looked at AGAIN. I saw a service agent (Tammy) licking her fingers to shuffle through papers, not something you want to see while we are in a pandemic and those papers are handed to the customer. More
by rmelanie
February 17, 2022
No comment but the customer service is ok the only thing is the waiting room takes forever is the waiting room takes forever More
by reneperezw592
February 17, 2022
They did a good. Job working with me to get a better rate by the credit union and. I love that car it is. Gorgeous I got everything I wanted I will recorment to all m Job working with me to get a better rate by the credit union and. I love that car it is. Gorgeous I got everything I wanted I will recorment to all my friends and family they are the best they work Very hard to get what you can afford More
by ROBERTOFBLANCHARD5769
February 16, 2022
They were friendly, fast, communicated in a timely manner, and the service center was very clean. manner, and the service center was very clean. More
by bbacon
February 15, 2022
Sales person was very kind and knowledgeable. We were greeted with a smile in the handshake every time we went We were greeted with a smile in the handshake every time we went More
by Davescarpremod
Employees Worked With
February 15, 2022
A great experience! ! First time buying a car and never felt pressured into anything I wasn’t comfortable with. What a great team of people who made sure I was getting wh ! First time buying a car and never felt pressured into anything I wasn’t comfortable with. What a great team of people who made sure I was getting what I wanted More
by MALLORYTERRY13
February 14, 2022
They’re very helpful and very communicative, approachable and is one of the best so far and is one of the best so far More
by Francis
