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Scranton Chevrolet of Norwich
Norwich, CT
2,261 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,261 reviews
June 18, 2023
Installed new tires and fixed a recall for me! Very good service and I was able to work while I waited with free Wi-Fi and work spaces! Very good service and I was able to work while I waited with free Wi-Fi and work spaces! More
by JCONKLIN85
Verified Customer
June 16, 2023
Great customer service, wonderful experience. Kept me in the loop at all times. Will most deffintely be bringing all of my vehicles here for now on Kept me in the loop at all times. Will most deffintely be bringing all of my vehicles here for now on More
by JRUCKER860
Employees Worked With
Lauren McGloin
June 16, 2023
Warranty work was done professionally, videos of work was helpful and informative. Warranty work was covered as stated. helpful and informative. Warranty work was covered as stated. More
by Ronthegood2003
June 15, 2023
The worst service department I’ve ever experienced. Don’t buy anything from Scranton Chevrolet. Don’t buy anything from Scranton Chevrolet. More
by tpadams5
June 14, 2023
Very professional and polite. I’m always treated with respect and given all information I need. I’m always treated with respect and given all information I need. More
by pepedl04
Employees Worked With
June 14, 2023
It was a great experience from start to finish. I would recommend this dealership to my friends. Thank you to everyone for a great experience. I would recommend this dealership to my friends. Thank you to everyone for a great experience. More
by FALVESSR
Employees Worked With
Brianna Hammond
June 11, 2023
Second time buying a car from Scranton. Have had good experiences both times. Satisfied customer Have had good experiences both times. Satisfied customer More
by mheff1
June 11, 2023
Lauren is fantastic. The only good thing they have going for them. The customer service besides her is horrible, there’s no communication. I was told they could not email The only good thing they have going for them. The customer service besides her is horrible, there’s no communication. I was told they could not email something. I was made an appt by someone and the vehicle wasn’t seen for 4 days. If it had not been for Lauren, we would have gone elsewhere. More
by Stephperry17
