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Scranton Chevrolet of Norwich
Norwich, CT
2,261 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,261 reviews
June 26, 2023
I recently had the pleasure of taking my car to the service department at Scranton Chevrolet, and I couldn't have been more impressed with their exceptional service. From start to finish, the team at S service department at Scranton Chevrolet, and I couldn't have been more impressed with their exceptional service. From start to finish, the team at Scranton Chevy went above and beyond to ensure that my car was running smoothly and efficiently. One of the things that really stood out to me was the fact that they shot a video showing the service being done and what would need to be done on my next visit. This level of transparency and communication is truly unparalleled in the automotive industry, and it gave me great peace of mind knowing exactly what was going on with my vehicle. In addition to the video, the service team at Scranton Chevy was incredibly knowledgeable and helpful. They took the time to explain everything to me in detail, answered all of my questions, and even provided some helpful tips and advice for keeping my car in top condition. Overall, I would highly recommend the service department at Scranton Chevrolet to anyone in need of automotive maintenance or repairs. They truly do an outstanding job, and I am grateful for their exceptional service and attention to detail. More
by ARTHURDOLLINGER
Verified CustomerEmployees Worked With
Lauren McGloin
June 25, 2023
Well organized and Kamila made the process easier. She was kind, genuine and very honest allowing for a trusting relationship to build. She was kind, genuine and very honest allowing for a trusting relationship to build. More
by IRIBETH75
Employees Worked With
June 24, 2023
Excellent customer service, great personal. The experience with the mechanics video was awesome and the lady's in the front desk great. Thank you guys The experience with the mechanics video was awesome and the lady's in the front desk great. Thank you guys More
by brendaperez82
Employees Worked With
Mike Tabor
June 23, 2023
They did a great job with my car good customer service I will go back I will go back More
by CAROLBOGGS7
Employees Worked With
Other Employees :
Lauren McGloin, Mike Tabor, Kyle Harrell, Tayler Mortimer
June 18, 2023
It was a pleasant experience, everyone was exceptionally nice. It took less time than what I initially thought which was a pleasant surprise nice. It took less time than what I initially thought which was a pleasant surprise More
by caroldenise531
Employees Worked With
Steven Murphy Sr.
