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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,261 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,261 reviews

July 02, 2023

Service dept should stick to oil changes. Took my 2021 5500 there, told they what the problem was. They said that the way it was supposed to be. The third time back for the same issue they ag More

by Mdelia884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren McGloin
July 02, 2023

Lauren processed my car quickly for service. Handled paperwork quickly. Service was completed as promised. More

by KMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2023

The service department folks have always been courteous and helpful. The work has been excellent Thank you! More

by Tony
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
July 01, 2023

Nice place to buy a car from. No high pressure and very accommodating. Everyone seems to be friendly. More

by f_gargano
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad
June 30, 2023

The repair was very expensive , I think it was very expensive and overpriced and I was not happy More

by Jim Potter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jelani Roman
June 30, 2023

Was scheduled for a passenger side airbag recall replacement was in and out in 30 minutes. More

by 29dburke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristyn Watson. #94516
June 29, 2023

Listened to what I wanted in a new car & what my budget was. She explained features & benefits of new car. Deal signed & car delivered in 6 days! Love my new car! More

by KMN
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad
June 28, 2023

Exceptional job guys, you exceeded my expectations! !! No problems from start to finish. Thank you. More

by jeffreyabeecher
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kyle Harrell
June 28, 2023

New what vehicle I wanted. Was in and out quickly. No hassle. Brianna kept me updated throughout the process. More

by Coady
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Edward Haddad, Brianna Hammond
June 28, 2023

Very helpful in getting my extended warranty company to cover the cost of the repair and didn’t even charge me the $100 deductible. Very pleased More

by Emery
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaylynn
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