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Scranton Chevrolet of Norwich
Norwich, CT
2,261 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,261 reviews
September 24, 2023
Very responsive and easy to work with. They were honest and reasonable that made the process very smooth. They were honest and reasonable that made the process very smooth. More
by jonpfriend
Verified Customer
September 20, 2023
I had a good car buying experience. My sales person and the sales managers were great to work with. We got a car we really like for a fair price. Our sales person spent about almost a My sales person and the sales managers were great to work with. We got a car we really like for a fair price. Our sales person spent about almost a hour after the sale to show us all the features the car has. I would recommend Scranton. More
by Dmg0664
September 19, 2023
Lauren was amazing and communicated well but technicians were inconsistent for overall inspections on vehicle that happened only a week apart, pricing was also inconsistent from technicians received two dif were inconsistent for overall inspections on vehicle that happened only a week apart, pricing was also inconsistent from technicians received two different prices a week apart for front breaks and rotors. Actual service performed on the car I have no complaints about runs as expected. Just wish the diagnostic and quoted pricing was more consistent. More
by Fiji
Employees Worked With
Lauren McGloin
September 17, 2023
I don’t know who Jaylin Reed is, but I had a very good experience a Scranton in Chevrolet. experience a Scranton in Chevrolet. More
by Dankulesza
September 17, 2023
My sales person is very good with her car's and took very good care of me good care of me More
by lymecapone
September 16, 2023
I would just like to say that the dealership did everything they said they would in a courteous way. I had no problems with any of the personnel as a matter of fact, I was very impressed with the pr everything they said they would in a courteous way. I had no problems with any of the personnel as a matter of fact, I was very impressed with the professionalism. More
by Dankulesza
September 16, 2023
Service rep was friendly and great to work with. Overall service was very slow; two full days in the shop for strut replacement under warranty and no offer of loaner vehicle was made. Overall service was very slow; two full days in the shop for strut replacement under warranty and no offer of loaner vehicle was made. More
by MRIEGEL0
Employees Worked With
Krissy Watson
September 16, 2023
We weren’t impressed with the text message process, we received the message with the issues/update. When we returned the message to make the repairs the message was never received which caused delay in ou received the message with the issues/update. When we returned the message to make the repairs the message was never received which caused delay in our repair. When we finalized the issue with the repair. The parts were delivered with missing bolts, when we were told everything was in stock. More
by DEEDEE4355
Employees Worked With
Lauren McGloin
