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Scranton Chevrolet of Norwich
Norwich, CT
2,190 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,190 reviews
June 21, 2018
Excellent experience!! Tudor and everyone involved with helping me buy my first new car we’re extremely helpful and the service was excellent. Overall a great experience I’l Tudor and everyone involved with helping me buy my first new car we’re extremely helpful and the service was excellent. Overall a great experience I’ll be coming back again. I’ve already recommended Scranton Chevrolet of Norwich to several friends. More
by Xghostxv
Employees Worked With
Tudor Freeguard
June 20, 2018
Very pleased with my experience. I highly recommend this dealership so happy with my experience here. It was such a smooth transition dealership was so clean friendly service all arou I highly recommend this dealership so happy with my experience here. It was such a smooth transition dealership was so clean friendly service all around. So Happy with my new Jeep!! More
by JENBURNS
Verified CustomerEmployees Worked With
James Mitchell, Tudor Freeguard
June 19, 2018
Service was very good and completed in a timely manner. Waiting area was clean and comfortable . To many words required, this is why I don’t fill out survey was very good and completed in a timely manner. Waiting area was clean and comfortable . To many words required, this is why I don’t fill out surveys More
by SWALEJR
Employees Worked With
June 19, 2018
Very good service I was very happy with my sales man Josh he was very nice and did a great job explaining things to me. Definitely recommending this dealership to other I was very happy with my sales man Josh he was very nice and did a great job explaining things to me. Definitely recommending this dealership to others. More
by SWOLCZAK24
Employees Worked With
Josh Dickson
June 15, 2018
Great experience Staff was very polite. Would recommend Scranton Chevrolet to friends. Have had many dealings with other dealerships in the past but found Mike to be Staff was very polite. Would recommend Scranton Chevrolet to friends. Have had many dealings with other dealerships in the past but found Mike to be extremely easy to deal with. More
by RCPC106
Employees Worked With
Jeffrey Dimmock, James Mitchell, Mike Kievits
June 14, 2018
No pressure and very helpful I would recommend this dealership to everybody. Mike Kievits went out of his way to make me happy when I threw him a curve ball. I purchased the vehic I would recommend this dealership to everybody. Mike Kievits went out of his way to make me happy when I threw him a curve ball. I purchased the vehicle that I wanted without any hassles. Thanks More
by truckster
Employees Worked With
James Mitchell, Mike Kievits
June 14, 2018
Outstanding experience When bringing my vehicle to Scranton motors I look forward to the friendly knowledgeable service of the staff. They are always welcoming and willing t When bringing my vehicle to Scranton motors I look forward to the friendly knowledgeable service of the staff. They are always welcoming and willing to help in anyway. My vehicle comes out cleaner than when it went in and is well taken care of! More
by KDO1982
June 14, 2018
Did not communicate well and service took too long I was at first excited to be given an immediate appointment. I dropped my car off by 9am. I mentioned I did some research and thought it might be a pa I was at first excited to be given an immediate appointment. I dropped my car off by 9am. I mentioned I did some research and thought it might be a particular problem. As of 2pm, I was told they were still assessing it and they’d call me back. I let them know I needed to pick it up by 4pm. I called again at 3:36pm and they weren’t done assessing it. Then at 4:15pm my car was completed. $70 later to plug in a wire to a module, exactly what I said at 9am. No written estimate although they put that on the fine print of the receipt that the customer agreed they received it. Shady place. Would prefer to not do business here in the future. More
by PHREAK4TUNES
Employees Worked With
I don’t know
June 13, 2018
Lose clanking buckle sound over bumps and squeaky brakes. Fixed my problem in less two hours after my appt time that I easily I booked through my app. Tammy smoking and ready to assist as I drove the big gara Fixed my problem in less two hours after my appt time that I easily I booked through my app. Tammy smoking and ready to assist as I drove the big garage doors. More
by Jonathan Ellis
Employees Worked With
June 10, 2018
You bet I'll be back I actually went in for service on my Subaru and while I was waiting wanted to look at a few vehicles I saw online Tammy the service attendant hooked m I actually went in for service on my Subaru and while I was waiting wanted to look at a few vehicles I saw online Tammy the service attendant hooked me up with Liz the sales associate and I told her exactly what I was looking for and what payment range I was expecting to pay and wasn't sure if she could help me because my credit wasn't all that good between Liz and James they got me into the vehicle I wanted at a great price from beginning to end my experience was most pleasurable I have had some really bad experiences with car dealerships just wanting to make a buck and to shove me into any car that they wanted to get off the lot and this was not the case. I ended up walking out with not only the vehicle I wanted but within the payment range I could afford a great vehicle with low miles I couldn't ask for anything better I will definitely be back when I'm ready to trade my tracks and for something else and I will definitely be dealing with Liz and James. More
by APRILS1973
