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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,190 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,190 reviews

August 07, 2018

Quick Sale Good experience. I was allowed to look at what I wanted at my pace, no real pressure to hurry up and finish but the closing and delivery of the deal w More

by CRAZYSUB32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic, James Mitchell
Aug 16, 2018 -

Scranton Chevrolet of Norwich responded

Crazy, I'm glad we could dive deep and find you the right deal on the right vehicle. Enjoy the ride and thanks for your business! Dominick Salemi General Sales Manager

August 07, 2018

Oil change It was great experience. Price for type of service could be better. Like the tech video it help with the overall quality and experience. Thanks More

by SSN690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell, Matt Feraco, Carl Blackburn
Aug 16, 2018 -

Scranton Chevrolet of Norwich responded

Thank you for the review and the feedback. We are happy that we could provide you with a five-star experience and thank you for letting everyone know. Dominick Salemi General Sales Manager

August 03, 2018

Great experience I had Josh keeping his eye out for a nice used truck with certain features. He kept trying, and when an opportunity came through, he didn't hesitate t More

by CCOFNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dickson
Aug 16, 2018 -

Scranton Chevrolet of Norwich responded

We are always happy to help you find the right vehicle new or used. Even happier that we could put this tough to find vehicle in your driveway. Thanks for the business! Dominick Salemi General Sales Manager

August 03, 2018

Liz is the best! I called late in the evening looking for a 2018 Bolt EV, and they had the configuration I was looking for. The next day I drove down to pick it up - L More

by ADAMYARNOTT
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Donovan, Liz Kibby, James Mitchell
Aug 16, 2018 -

Scranton Chevrolet of Norwich responded

Adam, thanks for the opportunity to put you in the driver's seat. We hope the experience picking up your Bolt was...electric? Dominick Salemi General Sales Manager

July 28, 2018

Great Dealership This was my first time at Scranton Chevy and I couldn’t have been happier. Super friendly sales team that didn’t pressure me into making a purchase. T More

by JeffLinsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell
Aug 16, 2018 -

Scranton Chevrolet of Norwich responded

Jeff, that truck is red hot! Enjoy that whip and try not to climb over the traffic with that ZR2 suspension! Dominick Salemi General Sales Manager

July 21, 2018

It was great! Extremely friendly service I had great service and bought the car of my dreams! Great place to go and buy a used or new car. Very helpful and friendly staff. More

by FOURNIERRRR2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2018 -

Scranton Chevrolet of Norwich responded

Dream Weavers! We love the result. Thank you for your business and it makes us happy to make your dreams come true. Enjoy the car! Dominick Salemi General Sales Manager

July 20, 2018

front end brake work tammy davis is always very helpful, excellent mechanic work done on vehicle, quality repair work has always been completed the right way in a timely More

by JOHNSMOLLEN27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2018 -

Scranton Chevrolet of Norwich responded

Thank you for your great review about Tammy and the service department. We appreciate the opportunity to provide for all of your service needs and look forward to seeing you next time! Dominick Salemi General Sales Manager

July 20, 2018

Engine trouble Awesome awesome awesome all the way around fast compassionate service addressed all my questions & concerns Very polite and considerate. Took the tim More

by SG21198
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Kibby, Matt Feraco, Carl Blackburn
Aug 16, 2018 -

Scranton Chevrolet of Norwich responded

Wow!! We are glad the whole team seemed to get this right for you. Thanks for getting the word out and we will see you next service. Dominick Salemi General Sales Manager

July 17, 2018

First time Car purchase Josh was very knowledgeable and helpful with the car buying process. He was accessible throughout the weekend of paperwork, and test drive with me in More

by Jmh22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dickson, James Mitchell
Jul 17, 2018 -

Scranton Chevrolet of Norwich responded

Thank you for your glowing review of Josh and your experience. We appreciate both and hope you enjoy your vehicle! Respectfully, Dominick Salemi General Sales Manager

July 17, 2018

Completed work as scheduled They had to replace the ac condenser which is no small task and finished 2 hours earlier than expected. Great work. Tammy was very customer oriented More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2018 -

Scranton Chevrolet of Norwich responded

Its always great to hear when we can service your vehicle beyond your expectations. Thanks for your business and for letting everyone know! Dominick Salemi General Sales Manager

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