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Scranton Chevrolet of Norwich
Norwich, CT
2,190 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,190 reviews
August 17, 2018
Flexible and Accommodating for First Time Buyer This is my first auto purchase. Tudor and the staff were very nice and made it a good trip. Got everything done in just a few hours with less than a d This is my first auto purchase. Tudor and the staff were very nice and made it a good trip. Got everything done in just a few hours with less than a days notice. Great experience overall. More
by egagdc
Employees Worked With
Tudor Freeguard
August 16, 2018
Great Experience Great experience with my sale rep Kamilia, she was honest and straight forward. Very knowledgeable about the vehicle I wanted. Make experience easy. Great experience with my sale rep Kamilia, she was honest and straight forward. Very knowledgeable about the vehicle I wanted. Make experience easy. James the finance manager was great and was straight forward with the bottom line price for the truck. Was very excited to help and very knowledgeable!! Great buying experience!! More
by SCOOT_RT
Verified CustomerAugust 12, 2018
Professional and friendly The whole team jumped through hoops to get me in a new vehicle. Liz was exceptional. Friendly and professional. Working to get me in a vehicle I wante The whole team jumped through hoops to get me in a new vehicle. Liz was exceptional. Friendly and professional. Working to get me in a vehicle I wanted with a decent rate. More
by DANRUBIN324
August 11, 2018
Awesome!!! She worked with me, did not look down her nose at me. She was kind, respectful, and really good at her job. She went above and beyond to make sure I She worked with me, did not look down her nose at me. She was kind, respectful, and really good at her job. She went above and beyond to make sure I got a vehicle I was satisfied with. she made me feel good about my choice and helped me with everything I needed, even though I gave her very little information to start with. More
by Shibbs
August 10, 2018
It was great They went out of there way to help us get into a car we could afford. At first we thought we couldn’t get the car till next week got us the car in 2 d They went out of there way to help us get into a car we could afford. At first we thought we couldn’t get the car till next week got us the car in 2 days. More
by Jazzy0803
August 09, 2018
This is the place I went in just to look at a car and cane home with a car. I met with the very beautiful and smart Liz Kibby, we went for a ride in the vehicle and I k I went in just to look at a car and cane home with a car. I met with the very beautiful and smart Liz Kibby, we went for a ride in the vehicle and I knew it was mine. We started the paperwork with no pressure got it through financing where James Mitchell fought for me to get me the best rate and deal on the market for my situation. From there the car went to service for a top to bottom cleaning the did an awesome job inside and out the car shines like a diamond. The sales and service was very inviting and eager to get u what u want that I had no problem giving them my business, thank u scranton for a good experience y'all got my vote More
by King2006
Employees Worked With
Liz Kibby, James Mitchell
August 09, 2018
Quick service dept They are always there to help. I had an issue with my windshield wipers last winter and they quickly arranged a rental vehicle for the day and had th They are always there to help. I had an issue with my windshield wipers last winter and they quickly arranged a rental vehicle for the day and had the vehicle ready for pickup later that day. More
by MHOLLIS690
August 08, 2018
Stress free purchase Mike Kievits in sales and James Mitchell in finance were very pleasant to work with. I got the truck I wanted at a great price Mike Kievits in sales and James Mitchell in finance were very pleasant to work with. I got the truck I wanted at a great price More
by John's Chevy
Employees Worked With
James Mitchell, Mike Kievits
August 08, 2018
The Deal Josh Dickson ,salesman after much negotiation came to me with the deal I was looking for. When that wouldn't work due to my finances the whole team ca Josh Dickson ,salesman after much negotiation came to me with the deal I was looking for. When that wouldn't work due to my finances the whole team came together to get me very close to my ideal deal. More
by BITTERSG48
Employees Worked With
Other Employees :
Liz Kibby, Josh Dickson, Jeffrey Dimmock, James Mitchell, Mike Kievits
August 08, 2018
Fantastic Courtesy, Friendly and very willing to work with a customer and sit suit there needs the salesman and finance staff thanks Josh and James Mitchell Courtesy, Friendly and very willing to work with a customer and sit suit there needs the salesman and finance staff thanks Josh and James Mitchell More
by DAD2ADJR
Employees Worked With
Josh Dickson, James Mitchell
