Scranton Chevrolet of Norwich

Oil change, tire rotation and wash Scranton always does an exceptional job. Faith was very attentive and Gene did an excellent job of cleaning up my truck. They are employees that reall Scranton always does an exceptional job. Faith was very attentive and Gene did an excellent job of cleaning up my truck. They are employees that really are a differentiator in service! More

great experience.from start to finish From the initial scheduling of my service appointment for a warrantied air conditioning repair until I drove away with "cold air blowing" my experie From the initial scheduling of my service appointment for a warrantied air conditioning repair until I drove away with "cold air blowing" my experience was all positive. The service advisor was courteous and took the time to accurately describe the problem on the repair order. When I left my car to be repaired, the service advisor arraigned for complimentary shuttle service. My repair was completed as scheduled and the repair was explained to me. I STRONGLY RECOMMEND Scranton Chevrolet of Norwich!!! Great facility and professional staff. More

Surprised that the trade in value was BB value and not a low ball offer, It was easy to work with knowing that for the deal Thank you that the trade in value was BB value and not a low ball offer, It was easy to work with knowing that for the deal Thank you More

Great crew of people I thought the dealers did a great job. I do think there needs to be a better explanation to things the customer is looking for. Exp. If a customer sa I thought the dealers did a great job. I do think there needs to be a better explanation to things the customer is looking for. Exp. If a customer says he would like something specific that it should be focused on. More

Oil change without complications Was able to get in on a random try same day , let's get it done, wanted to be serviced there vs. A quick drive thru. She said 2 ...and that was at Was able to get in on a random try same day , let's get it done, wanted to be serviced there vs. A quick drive thru. She said 2 ...and that was at 10 a.m. 245 i'm driving away feeling, that my truck does run smoother . The tv doesn't turn on with the remote. If there is to be *something* More

Amazing staff and customer service! Great experience every time! Knowledge staff. Always eager to please. They make you feel like family. I recommend them to everyone. Thank you for g Great experience every time! Knowledge staff. Always eager to please. They make you feel like family. I recommend them to everyone. Thank you for giving great service! More

First oil service for car great experience got time n day of Pleasant on phone n very accommodating', and called to let me know when the vehicle was ready for pick up. Drop off was very easy also. Pleasant on phone n very accommodating', and called to let me know when the vehicle was ready for pick up. Drop off was very easy also. More

Quality service, timely completion of work, capable staff I'm very satisfied with the wonderful service we received. The service video that you emailed me was also awesome! I have a lot of trust in this ser I'm very satisfied with the wonderful service we received. The service video that you emailed me was also awesome! I have a lot of trust in this service department. Thank you. More

Friendly Enjoyed video assessment of the condition of my car. Like the late drive in once a week. Hope they fixed the accelerator problem. If not will sell. Enjoyed video assessment of the condition of my car. Like the late drive in once a week. Hope they fixed the accelerator problem. If not will sell. More

Great place to buy a new car !! Had to fly in to pick up my new car and our ride (Laurie) from the airport back to the dealership was on time and waiting for us at the airport and sh Had to fly in to pick up my new car and our ride (Laurie) from the airport back to the dealership was on time and waiting for us at the airport and she was very friendly and courteous and careful. Once at the dealership, Mike Kievits in sales met us and immediately welcomed us and treated us like family !! I really enjoyed the time spent with him. He is a pleasure to chat with. Then, I was handed over to James in finance and more of the same. I met more friendly people during my visit but I cannot remember their names but everyone treated us like they had known us for years !! I would highly recommend this dealership to anyone that is shopping for a new Chevrolet. Kudos to everyone here, including Dominick !! More