Scranton Chevrolet of Norwich

Amazing service, excellent experience. A big THANK YOU to Wally and Faith and the shop for taking care of my vehicle and making it safe again! I am extremely pleased with how they handled A big THANK YOU to Wally and Faith and the shop for taking care of my vehicle and making it safe again! I am extremely pleased with how they handled everything. More

First oil change Outstanding experience with the service department today. They were right on time and met my expectations. They did exactly what was promised and did Outstanding experience with the service department today. They were right on time and met my expectations. They did exactly what was promised and did it in a timely fashion More

Mallons lives on. My family has been doing business with this dealership since my dad was a kid. This of course was back when it was Don Mallon Chevorlet. Now that it i My family has been doing business with this dealership since my dad was a kid. This of course was back when it was Don Mallon Chevorlet. Now that it is scranton it's still the same level of quality and care. Lizz was amazing, and really helped me out. She really knew what I wanted, and no matter how horrible I felt about the cobalt I was trading in that was completely wrecked inside.....she didnt let it phase her. The rest of the crew was also great, and did everything they could to get the best deal for me. Which was appreciative after my mom just passing in janurary. More

Engine light on They diagnost the problem and fixed it. Was great and fast with no problem. They were very knowledgeable and exact at what they do. Great service. They diagnost the problem and fixed it. Was great and fast with no problem. They were very knowledgeable and exact at what they do. Great service. It was great to get appointment onlkne. More

Screwed up brakes I realize that my 2002 pickup has issues in regards to rust. Had the brakes completely redone (I thought) Cost was 4800. Drive about 50 miles and had I realize that my 2002 pickup has issues in regards to rust. Had the brakes completely redone (I thought) Cost was 4800. Drive about 50 miles and had a complete brake failure. Barely made it back to the dealer and was told they didn't replace the lines just everything else. Wasnt pleased Lines were completely compromised. Was told they had to order the parts and had to wait and it was a six hour job. Parts came in wasn't done that day was told the tech was coming in on Saturday to finish that didn't happen either. Finally got the truck on Tuesday. Was charged for parts only. When I did go that night to pick it up from sales Dept Vehicle was not secured. Overall not a great experience but will be back. More

Very good Went to Scranton for car’s first oil change on new car. Oil change and tire rotation at no charge. Please how can I complain. Went to Scranton for car’s first oil change on new car. Oil change and tire rotation at no charge. Please how can I complain. More

Excellent Very happy with experenice. Professional and down to earth. Fair trade in value. Very happy with price negotiations. I will recommend to friends Very happy with experenice. Professional and down to earth. Fair trade in value. Very happy with price negotiations. I will recommend to friends and family. More

Awesome experience great staff i will go here forever Great location i will never go anywhere else best ppace ever best staff at any dealerships in ct and the best part is they let you pick what you want Great location i will never go anywhere else best ppace ever best staff at any dealerships in ct and the best part is they let you pick what you want More

Excellent service Made everything easy, mike was very accommodating to our needs. He was very pleasant to deal with and there was no pressure. Would definitely go back Made everything easy, mike was very accommodating to our needs. He was very pleasant to deal with and there was no pressure. Would definitely go back and use Scranton again. More

Love this place They was helpful and very detailed.. help me get into my first car and I couldn’t be any happier... staff great and very friendly.... They was helpful and very detailed.. help me get into my first car and I couldn’t be any happier... staff great and very friendly.... More