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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,190 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,190 reviews

October 13, 2018

oil change you drain the OLD OIL, you change the filter and put in New Oil how hard can it be?? and if it was not free I would have gone someplace MUCH CHEEPER!! More

by CWJARVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tudor Freeguard
October 13, 2018

Top notch service Although no one likes to get bad news about their vehicle repairs, the service manager took time to explain in depth what was needed to get the vehicl More

by Totally Taylored
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Churchill
October 11, 2018

Satisfied It was nice and got what I wanted.. Wasn’t there on day they said but was at a another dealership.. so understandable..So all good More

by brianbouchard16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dickson
October 10, 2018

Great dealgership experience I had a pleasant visit and couldn't ask for anything more.i was met at the door by an extremely cordial Kamella who led me to Josh who was totally tho More

by AMOSLLEDYARD1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Dickson, James Mitchell
October 09, 2018

Friendly fair service The dealership is attentive, friendly, and fair. I purchased a used vehicle from them and the process was mostly pleasant. I would not hesitate to do More

by MGOLD1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2018

Expensive and long It took over an hour for an oil change and tire rotation, cost over $115! Charged me to replace the plug, car only has 30k miles, only been serviced b More

by A.G.RUSINKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammy Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2018

Sales sand leasing consultant My sales consultant was very good explaining everything about the truck and showed me every option on the Vehicle,the only thing that I didn’t like wa More

by ERLBWA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2018

Service I'm new to the area IVE BEEN HERE FOR SERVICE 2 OR3 TIMES ......ALL GREAT EXPERIENCES NICE PEOPLE ESPECIALLY THE LADIES IN THE SERVICE DEPT.. More

by Silverado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Donovan
October 01, 2018

Great service great price Went to the dealership and Liz, Dominik and everyone was great. They helped me find the right vehicle and right price. Liz even handled about ten phon More

by JON.WOLFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Scranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Kibby, James Mitchell
October 01, 2018

Great experience! I really had a great experience purchasing my car from this dealership. Mike was a very helpful and friendly. I left with the exact car I wanted. I wo More

by Ctarbox11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mitchell, Mike Kievits
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