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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,190 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,190 reviews

October 19, 2018

Oil change tire rotation fix minor problems Fixed broken hose ,changed oil. Unable to fix backup camera problem awaiting call back from company. Hopefully it will only take a couple of days. More

by SADDOG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Churchill
October 19, 2018

Squeaking noise from engine compartment First visit did not fix the problem! Dealership first charged me $700 for two belts and labor, service, upon complaing to service manager the cost dro More

by Bois@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammy Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2018

Great people in the service department. They have a great service center. Nice people. I take both my Corvette and Chevy pickup there for all maintenance. Tammy is the best service pers More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2018

Purchase Kamila was a pleasure to work with. She was knowledgeable and efficient. We purchased a new suburban and are pleased with our experience at the dealer More

by MKINELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Dimmock, James Mitchell, Tudor Freeguard
October 17, 2018

Outstanding Tutor and Jeff and James were great Answered all my questions and were polite and courteous Thanks for a wonderful experience and great customer s More

by FISHPRO194911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Dimmock, James Mitchell, Tudor Freeguard
October 16, 2018

Purchased used vehicle People were easy to work with. Didn't try to sell us things we didn't need. Sales man was friendly and knowledgeable. Financial person was great to More

by Moodyscruz2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dickson, James Mitchell
October 15, 2018

Looking for new truck My wife and I wanted a bigger truck for towing our RV. We arrived at Scranton Chevrolet and were greeted by Michael Kievits. He was great, very helpfu More

by rcfurr44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mitchell, Mike Kievits
October 14, 2018

Amazing I had a good experience with them. Kamila was very helpful and made sure I got exactly what I want with the vehicle I was looking for More

by XXKAYLAANN13XX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2018

Overcharged Well call me if you want to really know. I was overcharged for the service I received that day had to return for a 120 dollar refund on my card, was n More

by Bobcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Faith Donovan
October 13, 2018

Friendly, efficient and professional service! Got the appointment, time and date, that worked for me. Had all the services completed as necessary with great support from the service department st More

by Ahbboss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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