Scranton Chevrolet of Norwich

Overall good experience Arrived on time and went right in and checked car in. Identified wheel lock which would be needed for tire rotation. Waited at dealer and it took 1.5 Arrived on time and went right in and checked car in. Identified wheel lock which would be needed for tire rotation. Waited at dealer and it took 1.5 hours for oil change and tire rotation and systems check. More

Great service Tammy was informative about what needed to be done and recommended upcoming maintenance for the next inverval. Overall my experience was pretty good a Tammy was informative about what needed to be done and recommended upcoming maintenance for the next inverval. Overall my experience was pretty good and I will be returning for future service More

Execellent Always a positive experience. Warm & friendly staff. Also professional. Pleasure to work with Tammy in Service. Also Carnila In Sales. Would highly r Always a positive experience. Warm & friendly staff. Also professional. Pleasure to work with Tammy in Service. Also Carnila In Sales. Would highly recommend to anyone More

Fair and honest Went for a new truck and had a great experience. They were quick with the paperwork and I was in and out after making the decision to buy, thank you Went for a new truck and had a great experience. They were quick with the paperwork and I was in and out after making the decision to buy, thank you Tudor, Jeffrey, and James! More

Transmission Not sure which of the Marks is the service manager. He is the only one I dealt with. Just long enough to tell me that irratating shifting crap was NOR Not sure which of the Marks is the service manager. He is the only one I dealt with. Just long enough to tell me that irratating shifting crap was NORMAL More

Great service Salesman, Tudor, was awesome and very personable. Even more, James in financing did some work and saved us $50 a month in payments with a $1 trade in Salesman, Tudor, was awesome and very personable. Even more, James in financing did some work and saved us $50 a month in payments with a $1 trade in of a car that was going to get junked anyway. More

Great buying experience Knowledgeable sales and financing staff, courteous and we were treated with respect and everything was explained in detail with no pressure. Went bac Knowledgeable sales and financing staff, courteous and we were treated with respect and everything was explained in detail with no pressure. Went back a second time, an hour for us to travel, to purchase the car. More

Sara made sure everything was taking care of , This is truly one of the greatest dealerships . Josh is amazing , gets the job done . Sara in service is so friendly, takes her job seriously makes This is truly one of the greatest dealerships . Josh is amazing , gets the job done . Sara in service is so friendly, takes her job seriously makes every customer feel like there number 1 . More

Disappointed Requested and was charged for tire rotation. Tire rotation was not performed. How do I know if the rest of my $600 worth of services were performed ac Requested and was charged for tire rotation. Tire rotation was not performed. How do I know if the rest of my $600 worth of services were performed accurately. I guess I'll never know........ More

I got the car I wanted! I gave 5 stars because I walked in with a car on my mind I had seen online and walked back out with it a couple days later!! The salesman did whatever I gave 5 stars because I walked in with a car on my mind I had seen online and walked back out with it a couple days later!! The salesman did whatever he had to do to get me approved and I couldn't be happier with the car I recieved from him! Good customer service all around. More