
Scranton Chevrolet of Norwich
Norwich, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Sales person was awesome staff was very friendly The dealership was responsive to my request sales person was great to work with as was the sales manager. Small issues with the car were addressed im The dealership was responsive to my request sales person was great to work with as was the sales manager. Small issues with the car were addressed immediately. The finance guy was great. Funny as xxxx. The whole day was good. Yes I will come back More
Josh was so great!! Super easy fast sale! Josh was amazing! Travelled from vt for this sale! Inquired online and within 2 days it was ours ! Thank you for your awesome se Super easy fast sale! Josh was amazing! Travelled from vt for this sale! Inquired online and within 2 days it was ours ! Thank you for your awesome service More
Always great service at the service department Always a friendly crew at the service department. Quick check-in, thorough work and a report card on my truck when they are done. Great pricing, could Always a friendly crew at the service department. Quick check-in, thorough work and a report card on my truck when they are done. Great pricing, couldn't do it myself at home cheaper than that! Thanks again More
Fantastic from start to finish! A pleasant and relaxing experience in buying a truck. It’s been awhile since I’ve said that! I live 2 1/2 hours away from this dealership I was in No A pleasant and relaxing experience in buying a truck. It’s been awhile since I’ve said that! I live 2 1/2 hours away from this dealership I was in Norwich for a couple of days and saw an ad that interested me. I stopped in on a Saturday at 5:30 to look at a truck and was surprised that they were still open. I spoke with Kamila for awhile and I agreed to come back on Monday. By then, I had returned to Cape Cod, but still made that trip. We arrived at a good deal for both parties and closed the sale with delivery a few days later. I made two five hour plus round trips to this dealership, and I’ll do it again the next time I need a vehicle. Great staff. More
Great experience Tudor helped my parents and I with purchasing my first car. He was very helpful and gave us a lot of advice. My family and I have never been to this d Tudor helped my parents and I with purchasing my first car. He was very helpful and gave us a lot of advice. My family and I have never been to this dealership before, but I'm sure we will be returning in the future. Thanks for all your help Tudor, I love my new car! More
Service to fix a recall and oil change I made an appointment because I got a letter for a recall on my husband’s Trax. I went in for the appointment and I was told they were only going to i I made an appointment because I got a letter for a recall on my husband’s Trax. I went in for the appointment and I was told they were only going to inspect the recall to see if it need to replace a part. On the phone when I made the appointment I was told that they would inspect the car and if they needed to replace it it would be done. That did not happen they did not have the part to replace it. They had to order it. I asked when it would be in. I was told they had no idea. That did not make me happy. More
Great Except Price Everyone I talked to was great and the service was quick and flexible. The price was high due to labor and that was the downside of my visit. Everyone I talked to was great and the service was quick and flexible. The price was high due to labor and that was the downside of my visit. More
Extremely Rude and unprofessional Wont do Business here again and would not recommend and if you have an issue the GM Matt will just hang up on you as well! Wont do Business here again and would not recommend and if you have an issue the GM Matt will just hang up on you as well! More
Oil change Despite showing up early on the day after a holiday without an appointment, the shop got me in almost immediately. The service took longer than usual Despite showing up early on the day after a holiday without an appointment, the shop got me in almost immediately. The service took longer than usual due to a few techs calling out, but not too bad. More
Charged for services not completed Paid for oil change and tire rotation. Tires were not rotated but I was charged the service. I have a tree sap stain on my rim and was able to use tha Paid for oil change and tire rotation. Tires were not rotated but I was charged the service. I have a tree sap stain on my rim and was able to use that to determine my tires were not rotated. Last oil changed the service report had my front brakes as yellow and this report has them as green even though they weren’t replaced. More