
Scranton Chevrolet of Norwich
Norwich, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Amazing Experience! I’ve always utilized the service department to maintain my vehicles and have had very professional and excellent experiences. My vehicle was in need o I’ve always utilized the service department to maintain my vehicles and have had very professional and excellent experiences. My vehicle was in need of a new engine and I had exhausted my warranty. I reached out to sales and met with Joshue Dickson. He was extremely professional and assisted me with transitioning into a new vehicle. I would also like to thank James for getting me the best rate. I worked so hard at getting my credit GOOD! I’ve never had a rate this low in my life lol. The process was flawless and I drove away in my new car the following day. I’m very pleased with my Q7. Also, I had a service light that needed to be reset. Joshue set up my appointment with Audi and it was completed as promised. Thank you Josh for being attentive to my vehicle needs and helping me get into a vehicle I deserve! More
November 2019 Overall I am somewhat satisfied with my latest service for my truck. The mechanic did a great job in communicating to me issues and solutions. However Overall I am somewhat satisfied with my latest service for my truck. The mechanic did a great job in communicating to me issues and solutions. However I am extremely disappointed that I was not contacted at all by anyone in service regarding the status of my vehicle. I called once around 1pm and then again as close of business came at 5pm. When I called at 1 the service woman I spoke to stated that work was going on and that a swing arm link was broken however she couldn't give me details regarding pricing to fix it and would need to call me back but never did call back. When I called at 5pm I learned that the person I spoke over the phone left for the day and no information was given to me. The mechanic ended up getting on the phone with me to discuss issues and solutions and also pricing along with Amy. The lack of communication has made me question if I should continue to have my vehicle serviced at your Scranton chevy. I have been bringing my vehicles since you were Don Mallon chevy and the mechanics have been great but since Scranton has come in the lack of communication is starting to be an issue as this is the 2nd time I have had to call to inquire about my vehicle while at your shop for service. More
Great service department but slow and unfriendly sales Amy Hogberg was very helpful and welcoming. The oil change took over an hour which is much longer that an oil change takes me to do myself in my drive Amy Hogberg was very helpful and welcoming. The oil change took over an hour which is much longer that an oil change takes me to do myself in my driveway. Also upon approaching a salesman to talk about the new blazer he provided a succinct answer to my question and then went back to what was on his computer. Most salespeople in the showroom while I waited for my oil change were in the computers and took almost no notice of me even while I was looking at cars. More
Tudor Freeguard was so understanding and helpful when I needed his understanding and help after an accident! He is always there if I call with questions! needed his understanding and help after an accident! He is always there if I call with questions! More
I highly recommend Scranton Chevrolet. They are fair, honest and reliable. The entire process was fast. All the employees were friendly and knowledgeable. They got me into the exact vehicle I wanted. I w honest and reliable. The entire process was fast. All the employees were friendly and knowledgeable. They got me into the exact vehicle I wanted. I would buy there again. This was the easiest buying experience I have had. More
Purchasing a new car When purchasing my new (used) car, Josh was informative and extremely helpful! James in finance was very thorough and ensured that I got the best deal When purchasing my new (used) car, Josh was informative and extremely helpful! James in finance was very thorough and ensured that I got the best deal possible all while explaining the financing process to me. The employees of Scranton Chevrolet went above and beyond. More
Pontiac Solstice I didn't purchase this Pontiac at this dealership but they went beyond my expectations welcoming me and my Vehicle to their family. I wouldn't hesita I didn't purchase this Pontiac at this dealership but they went beyond my expectations welcoming me and my Vehicle to their family. I wouldn't hesitate to return to them for any future service. The service and parts department were friendly and knowledgeable about my Pontiac Solstice. 5***** service! More
Not satisfied My wife brought truck in for a brake pedal recall on tuesday. When she left display screen on dash did not work. Brought truck in today was told the My wife brought truck in for a brake pedal recall on tuesday. When she left display screen on dash did not work. Brought truck in today was told the hmi module needs replaced and has nothing to do with recall performed yesterday. I find it strange the screen has worked fine for three years and suddenly does not after pulling out of your shop. Thank you Daniel Sanders More
good job Did a thorough job of fixing a few problems and recommending 1 other. Tammy was very helpful. Was disappointed in the GM card offer. If I got a G Did a thorough job of fixing a few problems and recommending 1 other. Tammy was very helpful. Was disappointed in the GM card offer. If I got a GM card, would get $100 off my bill BUT ONLY if I had a smart phone. Very discriminatory.. More

New truck It was a pleasure working with Tudor and the sales staff. It was a great experience and my new truck is great. Thank you for the help It was a pleasure working with Tudor and the sales staff. It was a great experience and my new truck is great. Thank you for the help More