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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,260 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,260 reviews

December 06, 2019

New vehicle purchase After switching dealerships in 2017 this is my second purchase at Scranton Chevrolet. They offer the most competitive pricing and make the process sim More

by LROBERGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Scranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell
Dec 14, 2019 -

Scranton Chevrolet of Norwich responded

Hey LROBERGE...2 for 2 is a great thing for us both! Thanks so much for your business and your review. When is number 3?? Dominick Salemi General Sales Manager

December 04, 2019

I had a good experience I always have a wonderful experience with a wonderful staff really nice people understanding and explain everything to you I recommend this company to More

by AMANDA.D80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2019 -

Scranton Chevrolet of Norwich responded

Awesome news Amanda!! Thanks for letting everyone know about your great experience here and thank you for the review of course. We love hearing that we got it right. Thanks again! Dominick Salemi General Sales Manager

December 01, 2019

Bought sight unseen and couldn’t be happier. Emailed back and forth and had agreed upon a price. Immediately made a deposit and truck was cleaned, registered and I was out the door 45 min after I More

by JUSTINPORTER84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dickson
Dec 14, 2019 -

Scranton Chevrolet of Norwich responded

Justin, thanks a ton for the business and the review. I know it was a drive for you to choose us as your dealer but I know it was worth the drive in the end from your kind words. Thank you and enjoy! Dominick Salemi General Sales Manager

November 29, 2019

Great experience with Tudor! Just bought my Chevy with Tudor who I absolutely adored, very chilled out and not a pressurised sale (which sends me running). I’m really pleased with More

by HAYLEY_NEWSTEAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mitchell, Tudor Freeguard, David Tignonsini
Dec 14, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for your review and business Hayley. We are happy that your overall experience was good and apologize for the hiccup with the payment and it sounds like we could have explained that better then we did. Sometimes the bank just a little higher than we hoped. Thank you for the feedback, it will help us be better in the future. Enjoy the vehicle and thank you again! Dominick Salemi General Sales Manager

November 27, 2019

New trailboss No complaints josh was a good salesman would buy from him again price of truck was good will recommend to friends to go see him More

by TDAY27
Recommend Dealer
Yes
Employees Worked With
Josh Dickson
Nov 29, 2019 -

Scranton Chevrolet of Norwich responded

Thank you TDAY! The TrailBoss is a great truck and we are proud to have put you in it. Thanks for your business and review of Josh and the dealership! Dominick Salemi General Sales Manager

November 27, 2019

Another excellent visit to Scranton service to get my truck taken care of. In for an oil change tire rotation battery change as well as a recall that was issued by Chevy. As always, I checked i More

by Wendy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
Dec 19, 2019 -

Scranton Chevrolet of Norwich responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Scranton Chevrolet of Norwich and we hope to see you again soon!

November 26, 2019

Great place to take your car. Always meet my expectations. Always courteous and direct. I take my Corvette and Colorado there for all maintenance and never been disappointed. Great More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2019 -

Scranton Chevrolet of Norwich responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Scranton Chevrolet of Norwich and we hope to see you again soon!

November 25, 2019

Great buying experience! Kamila was excellent! She was very knowledgeable of the vehicle we purchased. She wasn’t pushy. Extremely helpful. Told us our options. Left no q More

by Cvjj1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell
Nov 29, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for the great review Cvjj! Kamila works hard to give her clients the best experience and it sure looks like she was successful here. Thanks again for your review and your business! Dominick Salemi General Sales Manager

November 24, 2019

I would go back. Great guys, enjoyed the whole process. Clear explanation of the process from start to finish. James was very thorough. We are very pleased with our More

by OAKWILLIAMS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mitchell, David Tignonsini, Ron Delgado
Nov 29, 2019 -

Scranton Chevrolet of Norwich responded

Thank you Mr. Williams for the nice review. We appreciate you and your business and hope you enjoy that Tahoe! Dominick Salemi General Sales Manager

November 24, 2019

Best Place to buy a car with Complete Confidence It Started with a call that Kamila took from me with in less than a minute I knew I was Buying my next Corvette from her!! @ 71 I have had Corvettes More

by HOWELL1638
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Scranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell, Compasionte, Honest Caring Very Helpfull With $$$$. , James Mitchell, David Tignonsini
Nov 27, 2019 -

Scranton Chevrolet of Norwich responded

Mr Howell, It was a pleasure to help you. I think that each of us learned a little something from you in this process. It takes a special kind of man to reach out to the owner of the store just to make sure that the employees, who exceeded your expectations, were recognized for doing a great job. Nothing is more satisfying to us than someone who appreciates what we do for our customers. On behalf of Kamila, David, James, and the whole team over here at Scranton, we thank you. We all are carrying our heads just a bit higher today on behalf of your gratitude. Enjoy your Corvette and drive the heck out of it. Sincerely, Matt Scranton and the Scranton Family.

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