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Scranton Chevrolet of Norwich
Norwich, CT
2,261 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,261 reviews
January 04, 2020
Had appointment for oil change took an hour and a half After an hour and a half for an oil change and tire rotation they didn't even check the tire pressures one tire was down to 24 lb After an hour and a half for an oil change and tire rotation they didn't even check the tire pressures one tire was down to 24 lb More
by David
Verified CustomerEmployees Worked With
Crystal
January 04, 2020
Unhappy Took 2 hours plus to change the battery and do an oil change! Never was given an update as to the time- I had to inquire and was misinformed. Took 2 hours plus to change the battery and do an oil change! Never was given an update as to the time- I had to inquire and was misinformed. More
by MARYOLSSON
Employees Worked With
Don’t know the names of who I talked to
January 01, 2020
Absolutely awesome!!!! Thanks Bill I am beyond pleased with my new '19 Camaro! This was done quickly & efficiently. Thanks for being so helpful & patient with me. My graduation present I am beyond pleased with my new '19 Camaro! This was done quickly & efficiently. Thanks for being so helpful & patient with me. My graduation present to myself. More
by Mustangschelle68@gmail.com
Employees Worked With
Bill Buswell, James Mitchell
December 29, 2019
Trading in for newer model My dealer was super friendly and knowledgeable. She didn’t make me feel pressured like a lot of dealers tend to do. She was respectful and understand My dealer was super friendly and knowledgeable. She didn’t make me feel pressured like a lot of dealers tend to do. She was respectful and understanding of my needs. More
by JAMIELJSMITH
December 29, 2019
Another excellent delivery Great dealership. Have gotten several vehicles through Scranton. Matt, Josh and everyone’s great to deal with and helpful. Excited to enjoy the new ri Great dealership. Have gotten several vehicles through Scranton. Matt, Josh and everyone’s great to deal with and helpful. Excited to enjoy the new ride and can’t wait for next corvette from them to come in C8 convertible. More
by JOHN410
Employees Worked With
Other Employees :
Josh Dickson, James Mitchell, Jack Carpenter, Phil Wilson, Meghan Scranton
December 29, 2019
Unsatisfied After many years of trusting Don Mallon service, we have had nothing but difficulty. We have to return the cars after payment a thousand plus dollars After many years of trusting Don Mallon service, we have had nothing but difficulty. We have to return the cars after payment a thousand plus dollars as the fix never occurred. When the service manager was notified he offered to take a sliver of the cost despite given the information about incorrect repairs. We will now go elsewhere. Any however, was helpful and attempted to assist but the service manager was unwilling. More
by GFAM2709
Employees Worked With
Amy Hogberg
December 28, 2019
Great Job! Job done in a timely manner. Part matched perfectly. Dropped off Blazer, went to breakfast, retuned to a job well done! Looked Great! Hats off to the Job done in a timely manner. Part matched perfectly. Dropped off Blazer, went to breakfast, retuned to a job well done! Looked Great! Hats off to the body guy and painter. More
by mary gernhard
Employees Worked With
December 28, 2019
Awesome experience I have to say that I was a tough customer! But with that being said I had Ron Delgado. He was very patient with me and was super helpful! I got the tr I have to say that I was a tough customer! But with that being said I had Ron Delgado. He was very patient with me and was super helpful! I got the truck I was looking for! The entire staff was super polite!! Will definitely go back More
by ETIIRAK
Employees Worked With
James Mitchell, Ron Delgado
December 27, 2019
Kamila works wonders! My experience at scranton was amazing. My dealer was Kamila and she went above and beyond to make me feel comfortable and welcome. She not only helped My experience at scranton was amazing. My dealer was Kamila and she went above and beyond to make me feel comfortable and welcome. She not only helped me find a great deal but she took the time to explain things thoroughly. I spent my time laughing instead of worrying, which is an amazing experience to get, let alone from a car dealership. More
by JBANTAPRO
December 27, 2019
Friendly helpful service department The service advisors are very friendly and helpful. The also were able to take my car early which really helped me with my schedule and I appreciated The service advisors are very friendly and helpful. The also were able to take my car early which really helped me with my schedule and I appreciated their making that accommodation. More
by MATTCT2008
Employees Worked With
Amy Hogberg
