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Scranton Chevrolet of Norwich
Norwich, CT
2,261 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,261 reviews
February 04, 2020
We had our 2nd great buying experience at Scranton Chevy. No hassles, no pressure, great customer service. We were picking up My new Truck the other day and without any appointment, they fixed a recall item No hassles, no pressure, great customer service. We were picking up My new Truck the other day and without any appointment, they fixed a recall item on our car while we were doing all the pre delivery paperwork. All the staff here have made buying 2 new vehicles as smooth xxx possible. More
by BC68CAPT12
Verified Customer
February 04, 2020
Best dealership I’ve ever seen. You’re people explain everything what my car needs. They even if they find something the and explain I need everything what my car needs. They even if they find something the and explain I need More
by PAUL_THOMAS259
Employees Worked With
February 03, 2020
THIS WAS AWESOME this was a great experience with David and James both were very awesome in there field A wonderful start to the entire process David even walk to to this was a great experience with David and James both were very awesome in there field A wonderful start to the entire process David even walk to to the service center More
by JMICHELS50
Employees Worked With
James Mitchell, Tudor Freeguard
February 03, 2020
Scranton Chevrolet is a great smaller Local Dealership, and Tudor was great help, on me making my decision to buy a Chevy Blazer. Five Stars!! and Tudor was great help, on me making my decision to buy a Chevy Blazer. Five Stars!! More
by bm219
Employees Worked With
James Mitchell, Tudor Freeguard, David Tignonsini
February 03, 2020
Excellent customer service from the mo ent you walk in until after your vehicle is serviced. Parts were ordered and ready so time spent t at the dealership was minimal. until after your vehicle is serviced. Parts were ordered and ready so time spent t at the dealership was minimal. More
by JULIEPARRETTE
Employees Worked With
Michelle Libhart, Crystal Kinney
February 02, 2020
Io feel that the bottom line is more important than customer loyalty. My 2016 Cruze is still under warranty, so I will go to Scranton, but after that....NO WAY!!! customer loyalty. My 2016 Cruze is still under warranty, so I will go to Scranton, but after that....NO WAY!!! More
by Terri
January 31, 2020
Wonderful start to finish Our Client Care Advisor, Kamila Pelliccia was an absolute star throughout the entire process. She was extremely knowledgable about the GM product and Our Client Care Advisor, Kamila Pelliccia was an absolute star throughout the entire process. She was extremely knowledgable about the GM product and very attentive to my purchase needs. We also had a great experience with the paperwork process with James Mitchell. James was very well prepared and we experienced no issues what so ever we the closing process. We've found a new GM dealership for our future needs. More
by RATHBUNGS
January 31, 2020
Great customer service although my check engine light came back on and I took my car in for this reason and for the price I should have got more mileage came back on and I took my car in for this reason and for the price I should have got more mileage More
by MARKASPRUILL1969
Employees Worked With
Crystal Kinney
January 29, 2020
Every one was nice and friendly no pressure answered all my questions took care of everything provided refreshments the test drives were very good and long my questions took care of everything provided refreshments the test drives were very good and long More
by KIHLOFF
January 29, 2020
Had a great experience buying from Scranton Chevrolet. Kamila was super knowledgeable and extremely easy to work with. I would recommend anyone looking for a Chevy to stop here first. Kamila was super knowledgeable and extremely easy to work with. I would recommend anyone looking for a Chevy to stop here first. More
by KYLE
