Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Scranton Chevrolet of Norwich
Norwich, CT
2,261 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,261 reviews
April 11, 2020
Great customer service. I started online application, they called me right away, and I came home with a new truck the same day! Very satisfied! they called me right away, and I came home with a new truck the same day! Very satisfied! More
by HEAVEN0233
Verified Customer
April 11, 2020
Service manger is a great guy but your prices are a little high considering you’re down to three mechanics working in your shop I probably would’ve got a couple other things done to my car but you’re j little high considering you’re down to three mechanics working in your shop I probably would’ve got a couple other things done to my car but you’re just a little too high for my wallet with everything going on this is when you should be having deals so you get customers in your door to keep your doors open More
by Donald chieco
Employees Worked With
Mark Halloran
April 09, 2020
I believe that the service dept charge too much money for just connect the breather tube on cram shaft. No parts or anything need it. Something really simple to do because i was working in the car and i was just connect the breather tube on cram shaft. No parts or anything need it. Something really simple to do because i was working in the car and i was working on it and i probably took off by mistake and maybe forgot to put it back if that was the case. More
by Osvaldo Grimaldi
Employees Worked With
Mark Halloran
April 07, 2020
Quick, easy and painless as always at Scranton Chevrolet of Norwich! Sales staff and management are great people to deal with and they got me into the truck of my dreams! of Norwich! Sales staff and management are great people to deal with and they got me into the truck of my dreams! More
by Ry Guy
April 06, 2020
They are very efficient and quick. I brought my truck for recalls and they were very informative as well on everything. During this time it’s been tough for everyone. They are on top of keeping their employe recalls and they were very informative as well on everything. During this time it’s been tough for everyone. They are on top of keeping their employees safe and their customers. I really appreciate them for that!! Thank you so much and I’m going back for even my oil changes now. More
by JBAKER1208
March 31, 2020
Was quick and easy. In and out. Staff was friendly and professional. Building was clean and the video provided is an excellent feature. Would highly recommend!! professional. Building was clean and the video provided is an excellent feature. Would highly recommend!! More
by Buzz&Lisa
Employees Worked With
March 29, 2020
Josh was an awesome salesman, worked with me through text and over the phone. Best one I've met in the 10yrs I've been in the military. Would recommend him to anybody. and over the phone. Best one I've met in the 10yrs I've been in the military. Would recommend him to anybody. More
by nsuggs126163
Employees Worked With
Josh Dickson
March 26, 2020
I recently purchased a new equinox on Tues. We made a deal, the 0 percent interest for 6yrs was the selling point. When we went to pick it up on Wed night everything changed. Josh high pressure selling m deal, the 0 percent interest for 6yrs was the selling point. When we went to pick it up on Wed night everything changed. Josh high pressure selling me on a 8 yr extended warranty. I'm not a big fan of extended warranties especially when you get 3 yrs already, that's only an additional 5 yrs. When I expressed I wasn't interested he expressed he was doing me a favor because of more rebates. Now I'm paying a 2.3 percent interest rate and a additional $4320.00 over 6 yrs. I was very satisfied with the original deal. That was the major selling point. I would be happy to go back to the original deal & do away with this extended warranty! Please respond More
by FWHITE1HD
Employees Worked With
James, 5 stars
March 24, 2020
The people there are very friendly ,I wouldn't trust anyone else with my vehicle .I love there service .And I like the fact that I don't have to wait long anyone else with my vehicle .I love there service .And I like the fact that I don't have to wait long More
by pwalden34
Employees Worked With
