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Scranton Chevrolet of Norwich
Norwich, CT
2,260 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,260 reviews
May 15, 2020
Quick, questions answered, they called when the work was done, and during all interaction with the people proper procautions were taken during the pandemic.. i am surprised that they have changed this much done, and during all interaction with the people proper procautions were taken during the pandemic.. i am surprised that they have changed this much since I had my last truck in here More
by ETWALL
Verified Customer
May 14, 2020
Always friendly, always explains what needs to be done, and the cost. Very happy with the service. Tammy is the best, very good people skills. and the cost. Very happy with the service. Tammy is the best, very good people skills. More
by WMTINNEL
Employees Worked With
May 13, 2020
Great dealership to deal with. Diagnosis was quick and thorough. They provided pictures, a detailed video and recommended the best course of action. They were very clean and paid great attention to detail thorough. They provided pictures, a detailed video and recommended the best course of action. They were very clean and paid great attention to detail. Highly recommend More
by kgileau87
Employees Worked With
May 13, 2020
It was a pleasure working with them. They helped me get what I needed and listened to me. Would highly recommend them and will hope to do business with them in the future. what I needed and listened to me. Would highly recommend them and will hope to do business with them in the future. More
by ROBERTMFINO
Employees Worked With
James Mitchell, Tudor Freeguard
May 12, 2020
My engine light keeps coming on and I'm not getting an answer why the last two times I brought my car to be serviced they kept my car for two days even when I got my car there early this last time I was t answer why the last two times I brought my car to be serviced they kept my car for two days even when I got my car there early this last time I was told it was covered in my warranty then a day later I was told it would cost me 286.00 I don't understand why I'm being told two different things and why it's taking so long when you make appointments I'm very disappointed with the service. More
by MARKASPRUILL1969
Employees Worked With
Other Employees :
Rico Bozzini, Joseph Baton, Mark Halloran, David Durrett, David Courville, CJ Gray, Michelle Libhart, Crystal Kinney
May 12, 2020
I am so please that I chose your dealership. Everyone was very friendly yet professional at the same time. I appreciate that I was treated as a customer and not as just a woman who was told to go home and ch very friendly yet professional at the same time. I appreciate that I was treated as a customer and not as just a woman who was told to go home and check with my husband. I hope that I didn't miss any of the employees that made my experience so pleasant or chose the wrong person in this review, I just couldn't remember everyone. I will keep you all in mind for future purchases and for family and friends. More
by Marie0654
May 11, 2020
Great group to buy from, very knowledgeable and helpful, i would deffinetly buy another vehicle from them, Josh was great to work with and not pushy at all during the shopping process i would deffinetly buy another vehicle from them, Josh was great to work with and not pushy at all during the shopping process More
by CHEVELLERILEY
Employees Worked With
Josh Dickson, James Mitchell
May 11, 2020
Had service on my wife’s 2012 jeep Sahara brakes worked on rotors and brake pad’s replaced. Front and rear. Happy with the service and the people that I Worked with. on rotors and brake pad’s replaced. Front and rear. Happy with the service and the people that I Worked with. More
by TOMLAWTON13
Employees Worked With
Crystal Kinney
May 10, 2020
Josh made our experience quick and easy. We were pressed for time and we are very impressed that we went through the whole sale process and drove away right on time! thank you Josh for being friendly, helpf for time and we are very impressed that we went through the whole sale process and drove away right on time! thank you Josh for being friendly, helpful and understanding! Your awesome! More
by KELLSTERS
Employees Worked With
Josh Dickson, James Mitchell, Jason Sheldon
May 10, 2020
Scranton has a great group of people working for them who fully informed me about everything for the Yukon Denali I purchased. James was able to find me a great warranty and financing rate to make this purch fully informed me about everything for the Yukon Denali I purchased. James was able to find me a great warranty and financing rate to make this purchase work. Kamila took her time and was very patient explaining all of the features of the vehicle. More
by BRYAN.DISPIRITO
