Scranton Chevrolet of Norwich

Detailing was so much better than I expected. I had two SUV's detailed over the past two weeks Now I have had my cars detailed almost every year for some time and I thought I was getting a good jo I had two SUV's detailed over the past two weeks Now I have had my cars detailed almost every year for some time and I thought I was getting a good job. Scranton detailed both of my cars to the point that they were better then when I picked them up new. Just a flawless job on both cars.. You gotta try this,it's great. More

Always a pleasure to do business with reputable dealer and has been our experience for the past 40 plus years when it was don Mallon chevy dealership, will continue with Scranton Chevy as well. and has been our experience for the past 40 plus years when it was don Mallon chevy dealership, will continue with Scranton Chevy as well. More

Had my truck in for an oil leak twice and STILL NOT FIXED! I brought it again and service manager didn't see to care. FIXED! I brought it again and service manager didn't see to care. More

We had a great buying experience. Kamila was really nice, knowledgeable and not pushy at all. Everything was clean and preppared. James did a good job with the financing and worked to get us a good deal. knowledgeable and not pushy at all. Everything was clean and preppared. James did a good job with the financing and worked to get us a good deal. More

I had Kamila as a sales person and she was nothing short of fantastic to deal with. Professional, prompt and helped at every turn. Thanks of fantastic to deal with. Professional, prompt and helped at every turn. Thanks More

The service department is ok. It's not terrible but ok. Sometimes they can't "recreate the problem" so they'll call you in to show them the problem. When a car is glitchy it's hard to recreate a problem wh Sometimes they can't "recreate the problem" so they'll call you in to show them the problem. When a car is glitchy it's hard to recreate a problem when it's electrical. I've had more electrical issues with my 2018 traverse than I did with my 2013 traverse. I've had issues with the android auto connecting and it's caused my whole screen to black out. Mind you, the screen controls EVERYTHING, the radio, the AC, the phone... now I'm having issues with "shift to park" and the car continues to think it's on when it's off. It's annoying because I can't lock the doors with the button outside the car handle and it keeps dinging inside and the radio won't shut off. Now that they had it for diagnostic again for the second time, and this time they couldn't recreate it, so I got it back and now it's not doing it (of course). The last time it did it they changed a part and gouged up my center console but once I mentioned it they're good about fixing their mistake. The service person we often deal with is very direct, to the point and not very warm or welcoming. She makes me feel like she's just there to do her job and nothing more, she's a bit offputting. The shuttle driver is probably my favorite person in service. He's very kind, courteous and friendly. I've seen him help customers with the coffee machine in the waiting room when he's seen them struggling with it. He really is kindhearted and genuine. More

They are great to work with. They are caring and consistant with taking care of my vehicle and always informing me of what takes place and how they are correcting it. consistant with taking care of my vehicle and always informing me of what takes place and how they are correcting it. More

Purchase of a new Silverado It was a pleasure dealing with everyone. Kamila was especially plesant, very helpful and very patient. I would highly recommend Scranton Chevrolet It was a pleasure dealing with everyone. Kamila was especially plesant, very helpful and very patient. I would highly recommend Scranton Chevrolet to my family and friends. More

This dealership is definitely awesome and great and will work with you if need anything fixed or changed customer service is a hundred 💯 know matter what work with you if need anything fixed or changed customer service is a hundred 💯 know matter what More

Tudor is the man he’s welcoming and makes you feel like you’ve known him for years! He was also very upfront and honest which is extremely important. Not once did he make me feel pressured! I would buy fro you’ve known him for years! He was also very upfront and honest which is extremely important. Not once did he make me feel pressured! I would buy from Scranton Chevrolet again and I would most definitely deal with Tudor. Also a big thank you to James for getting me the deal that I needed to make the purchase. More