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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,263 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,263 reviews

October 30, 2020

Very helpful and kind crew. Did wonders to help me get rid of an upside down loan and into an amazing and reliable vehicle that will help for years to come More

by K.CROSSLEY.WEBDESIGN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Buswell, James Mitchell, Mark Halloran
Nov 09, 2020 -

Scranton Chevrolet of Norwich responded

SUCCESS! A big high five for us both to make this happen. We are happy that you chose Scranton Chevy to provide the opportunity and we are happy we could make it happen. Thanks again! Dominick Salemi General Sales Manager

October 30, 2020

This dealer has great people working for them. Tammy, in the service department, is a real pro and tells you the way it is. I bring my C7 Corvette to them for all service. I bring my new pickup in as well. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Scranton Chevrolet of Norwich responded

Thank you for you business, always nice to hear when things go well.

October 26, 2020

Very helpful always trying to help the customer out and make them happy good dealership we'll go back to them again and again thanks More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Buswell, James Mitchell, David Tignonsini
Nov 09, 2020 -

Scranton Chevrolet of Norwich responded

Thank you David we appreciate the great review and your business. Say hello when you come back for your first service and enjoy the vehicle! Dominick Salemi General Sales Manager

October 24, 2020

we got there early, we found the service department. We told them who we were and sent a guy out who started to sanitize the door, inside we did everything they were going to touch, all of them had amask o More

by papaattardo1947
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Baton
Nov 10, 2020 -

Scranton Chevrolet of Norwich responded

Thanks for taking the time to write , glad you found us and we will be happy to service any of your needs in the future. Tony Dandonoli Fixed Operations

October 24, 2020

I’m so happy with my experience. Such a great and trust worthy place to take a car to get work done. The staff was very friendly and helpful. Price is a bit high but very worth it. More

by hannahcervantes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Peabody
Nov 10, 2020 -

Scranton Chevrolet of Norwich responded

Thank you for the kind words it is always nice to hear, and thank you for your business.

October 24, 2020

I used the service department and found them sincerely wanting to be helpful. I left the car there and was given a ride home and later picked up. Had to have a part ordered, was told how much it would be More

by JERRILBP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Emilyta
Nov 10, 2020 -

Scranton Chevrolet of Norwich responded

Thank you for taking the time to write, its nice to know our efforts matter.

October 23, 2020

Josh was professional and courteous. I wouldn’t hesitate to recommend him and Scranton. They met my expectations of what the sales process should be like. More

by JRAYHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dickson, James Mitchell
Nov 09, 2020 -

Scranton Chevrolet of Norwich responded

Enjoy that truck jrayher! We are happy when you are happy and we thank you for taking the time to let everyone know your experience here. Enjoy the truck and thanks again. Dominick Salemi General Sales Manager

October 23, 2020

I came in to the dealership looking for prices on a used car. I set my budget and never would I have thought I was going to be driving away in a new car while staying within my budget. I was impressed that More

by SMITTI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mitchell, Tudor Freeguard
Nov 09, 2020 -

Scranton Chevrolet of Norwich responded

We are so glad that we could hit all the high marks for you Smitti. Thank you for the detailed review and for your business. We appreciate you! Dominick Salemi General Sales Manager

October 23, 2020

Good people they make you feel comfortable, they did negotiate the sales price and fully explained why they couldn’t on some hidden fees, apr was better then my research , I’m a satisfied customer . More

by Cazzie4545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell, Tudor Freeguard, David Tignonsini, Mark Halloran
Nov 09, 2020 -

Scranton Chevrolet of Norwich responded

Awesome news Cazzie! We love to exceed expectations and thank you for letting us all know how happy you are with your purchase and experience. Enjoy the vehicle! Dominick Salemi General Sales Manager

October 22, 2020

Second bringing my car to this dealer. Will not be back. Took three trips to the dealer to have problem resolved. I travel 50 min More

by JPASZCZUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kamila Pelliccia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell
Nov 10, 2020 -

Scranton Chevrolet of Norwich responded

I would like to offer my apologies, after looking deeper into this it seems our vendor sent the wrong tires twice, we are very sorry for any lost time Tony Dandonoli Fixed Operations

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